A pleasant surprise at the airport. Great room design with a Japanese style screen that separates the sitting area from the bedroom. Comfortable king bed and modern bathroom as well as a desk complete the well laid out room. Breakfast, airport shuttle, and free overnight parking make this hotel well worth the money. Would definitely stay again

Just look at the photos - it seems housekeeping has 0 regard for room conditions. There was an easy to see black hair left on the bed. And what led to my immediate departure was the large white stain on the brown pillow that was propped up against the sleeping pillows - make your own decision about what caused the... More

Ok, it's just a hotel. I am not sure why the reviews put is so far above other local hotels. My inlaws stayed at a Comfort Inn Suites down the road for less, and it was just as nice. Their room was actually bigger. Well we walked into room, all good by just looking around. Drove 6 hours up to... More

We were very tired when we checked in but couldn't help but notice stained carpet, When we got up the next morning we noticed there were no toilitries in the bathroom except for a used soap in the shower. Not what we expected. When my daughter went down to get toilitries there was minimal apologies. Situation not handled well at... More

The hotel was nice. The lobby is really nice but the rooms are average. I would not stay there again because they charged me for "incidentals" which was normal I guess but they told me that it would be credited back to my card in a few days. It's been a month and I still have not received the credit... More

The staff was very friendly and the hotel is easy on and off the highway. Downtown Jacksonville is all of 20-30 minutes depending on where you are headed. There were a couple of issues that I brought to the attention of the staff that were not addressed in a timely manner that brought this from a 4 to a 3... More

We booked 1 night here to go to the Shrimp Festival at Amelia Island. Its just half hour from Fernandina Beach. The decor and rooms are very stylish and modern. The room was very nice. We stayed in the first floor because were traveling with toddlers. The coplimentary breakfast was a great bonus! And although no actual restaurant on site... More

Outstanding Service. Checked in before 11 am. Room was great quality, comfortable and very clean. I thought the hotel was brand new! Comfortable beds and great linens and pillows. First time at Hyatt Place, but will not be my last! Great breakfast, awesome staff. I turned in my rental car. Hyatt Place picked me up. The shuttle even took me... More

Staff professional, friendly, and accomendating.. Rooms were beautiful, clean, fresh, comfortable and extremely quite and we stayed on a weekend. Bathrooms were excellent loved the extra large glass shower! Excellent hotel with loads of extra! My first and only pick if I return back here one day! Thank you for an amazing stay! Five Stars!!!