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All 132 Jacksonville hotels »

Comfort Suites Airport

2.5 of 5
1180 Airport Road, Jacksonville, FL 32218
Hotel amenities
Ranked #75 of 132 hotels in Jacksonville
3.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    7
    9
    9
    3
    2
Date Rating
potterygirlNC
NC
Senior Reviewer
9 reviews
4 helpful votes
4 of 5 stars Reviewed 26 December 2011

Our extended family booked three rooms to spend one night prior to leaving the following day on our cruise. We picked this hotel for its location to be near the cruise port. We were very pleased with the mini suites which were very spacious, had free internet access, very comfortable beds and enough amenities to make a longer stay quite... More

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samir bhagat, Manager at Comfort Suites Airport, responded to this review
4 January 2012

Thank you for your recent stay at our Hotel. We hope that your stay was pleasant and that our accommodations and services were satisfactory and thank you for your wonderful comments, our staff is glad to hear that you enjoyed t Please take time to let us know if there is scope for improvement in our hospitality. Looking forward to... More

Travelmom1093
Bloomington, Illinois
1 review
2 of 5 stars Reviewed 13 December 2011

I booked this with Choice Rewards points when I needed to travel to Jacksonville for one night unexpectedly. The location was great. We were in room 202 and when we walked into the room a smell akin to smelly socks hit us in the face. We were able to open a window and I picked up a vanilla scented flameless... More

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samir bhagat, General Manager at Comfort Suites Airport, responded to this review
17 December 2011

I am really sorry to hear about the inconvenience you had when you stayed with us. We really appreciate your feedback and please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and look forward to see... More

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OldDutch57
Redlands, California
Senior Contributor
31 reviews
20 helpful votes
4 of 5 stars Reviewed 13 October 2011

We stayed here the night after our cruise. Everything went smoothly for the shuttle from the port and on the following day, the shuttle to the airport. Our stay was a Choice Privileges Rewards night (free) so I believe that is why the room we got was right off the elevator next to the ice machine. On this Monday however,... More

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samir bhagat, General Manager at Comfort Suites Airport, responded to this review
23 November 2011

Thank you so much for your wonderful comments.We have passed it to our staff and they are glad you enjoyed your stay with us. We appreciate your business and hope to earn your loyalty in the future. More

valor155
Westminster, CO
Top Contributor
86 reviews
218 helpful votes
3 of 5 stars Reviewed 11 October 2011

My friends and I stayed in several rooms at this hotel for the annual Georgia/Florida football game. The staff is very in-tune with the game, so there is a lot of excitement here. The hotel had a good vibe and feel to it, and the rate was reasonable considering the event. Also, this hotel is close to the airport. The... More

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samir bhagat, General Manager at Comfort Suites Airport, responded to this review
23 November 2011

Thank You For staying with us and for the wonderful comments about our service/staff. I am really sorry to hear about the inconvenience you had when you stayed with us. We really appreciate your feedback and please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you... More

Employee84
2 reviews
2 helpful votes
3 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

For $60 a night it served it's purpose. Close to airport and places to eat. The room was ok, old carpet and comforters showed some wear. Bathroom was clean. Tube TV that actually impressed me with the amount of channels it offered. Free breakfast with make your own blueberry waffles was a plus. More

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samir bhagat, General Manager at Comfort Suites Airport, responded to this review
23 November 2011

I am really sorry to hear about the inconvenience you had when you stayed with us. We really appreciate your feedback and please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and look forward to see... More

Duddoo
Minneapolis, Minnesota
Senior Contributor
28 reviews
17 helpful votes
3 of 5 stars Reviewed 27 September 2011

We were staying here after a late flight from the mid west. The shuttel van came from stop 6 outside baggage claim 9my wife did call them minutes earlier). Check in was fine, the clerk was polite and helpful. The room was large - a king bed (very comfortable) with a pull out sofa bed. The room had a microwave,... More

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samir bhagat, General Manager at Comfort Suites Airport, responded to this review
28 September 2011

Thank you so much for your wonderful comments. Our staff is glad you enjoyed your stay with us. We appreciate your business and hope to earn your loyalty in the future. More

melissa338
Thomasville, Georgia
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 23 July 2011

This was a very nice hotel and very close to the airport. The room and bed were comfortable and the staff friendly. We did not have a chance to try the breakfast as our flight was early. If we fly out of Jacksonville in the morning again, we will definitely stay in this hotel. I recommend it. More

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Comfortsuitesjaxport, General Manager at Comfort Suites Airport, responded to this review
11 September 2011

Dear Melissa, Thank you for your loyalty to our hotel and staff. We are quite pleased that we are your hotel of choice in Jacksonville. Looking forward to your return! More

Retired1937
Dallas, Texas
1 review
3 of 5 stars Reviewed 26 June 2011

A few days ago I stayed at this hotel on recommendations from others in my group going on a cruise ship out of Jacksonville port.On check in I waited behind a few people and stood near the desk waiting my turn.I overheard the young Indian looking girl working the check in tell the lady she could park her car at... More

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CANDI1971
Atlanta, Georgia
Reviewer
4 reviews
1 helpful vote
3 of 5 stars Reviewed 14 June 2011
1
person found this review helpful

I stayed here during a family reunion because the organizer got a good rate. Nothing about the visit ranks above average, however; the hotel may appeal to anyone wanting just a spot to sleep in. The area around the location looks up and coming with nicer hotels and a new shopping center nearby. We were able to drive to the... More

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MarianReader
Mesa, Arizona
Top Contributor
52 reviews
73 helpful votes
3 of 5 stars Reviewed 23 April 2011

Stayed for one night before flying out of JAX. Pros - friendly staff, quick check-in, good breakfast. Cons - Not up to standard of other Comfort Suites. Room was very worn, carpet very grungy and had not been thoroughly vacuumed, one sheet was torn. Room was not a suite, just had a small waist-high divider between the bed and a... More

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Comfort Suites Airport Also Known As

  • Comfort Suites Jacksonville
  • Jacksonville Comfort Suites
Address: 1180 Airport Road, Jacksonville, FL 32218

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