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Hampton Inn & Suites Jacksonville - Bartram Park


Hotel class 2.5 of 5
13950 Village Lake Circle, Jacksonville, FL 32258
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Reviews you can trust

98% Recommend
4.5 of 5 stars 62 reviews
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By trip type
All (62)
[ Date ] [ Rating ]
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5 of 5 stars
zojo44   1 contribution
Phoenix
5 Feb 2010 | Trip type: Business New

Great Customer Service! New Hotel, with clean rooms, great loungy feel to the place. Highly recommended. more

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5 of 5 stars
DonnaClinton_CT   4 contributions
Clinton, CT
29 Jan 2010 | Trip type: Couples

The lobby is of course your first impression and it's a good one. It's clean, modern and has a waterfall wall going on. Ron checked us in and couldn't have been nicer. We took a suite on the fifth floor. It was immaculate. There was a wet bar fidge and micro in the foyer. Two queen beds, chair, sofa, coffee... more

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5 of 5 stars
RevJ   6 contributions
NC Triad
20 Jan 2010 | Trip type: Business

We arrived at the hotel and were very pleasantly surprised with it's location and cleanliness. It still seems new! The night clerk was very friendly and went out of his way to help. The location is great, with restaurants nearby and also other stores, shops, and a gas station. It's a great place to stop if you are interested in... more

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4 of 5 stars
ritaballou   1 contribution
Madison FL
18 Jan 2010 | Trip type: Couples

For the money, this hotel is great. However, I searched the internet for a good rate & had to sign, agreeing to being charged up front & no refund, what so ever. We got lost trying to follow directions from front desk clerk, who gave us the wrong info, and walked in to over- hear our "non-refundable rate" being given... more

Management response from
mountaineer23, Front Office Manager

We want to say thank you for your recent comments regarding the hotel. We take pride in our hotel and the feedback from our guest is very valuable to us. Although third party websites have a "non refundable rate", we do not have a walk -in "non refundable rate". Our website doesn't show an inside pool and we will look...

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5 of 5 stars
sryan2   1 contribution
Columbia, SC
15 Jan 2010 | Trip type: Family

Several options for breakfast, lots of space to sit and eat. Rooms were clean. Night check in staff was abrupt. Beds were not that comfortable. Would certainly stay again. Location is great. more

Management response from
mountaineer23, Front office manager

We want to say thank you for your recent comments reagrding our hotel and glad that we were able to meet your expectations and hope to see you in the near future.

Really Nice
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5 of 5 stars
quicksilver99   11 contributions
Nashville, Tennessee
2 Jan 2010 | Trip type: Solo travel

Arrived on a Sunday night. Tired and sick. Wasn't in any mood for fuss. The hotel is really convenient to I95 and there was a Walgreens down the street where I could get some cold medicine. Check in was a non event. Room was really nice. Great TV. Got a salad from Zaxby's down the street. Slept like a baby... more

Management response from
mountaineer_9, Front Office Manager

Happy New Year and from all the staff at the Hampton, we want to say thank you for your recent comments regarding our hotel. We are glad that we were able to meet your expectatons and hope to see you soon.

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4 of 5 stars
cupcake8102   1 contribution
ashland ky
1 Jan 2010 | Trip type: Family

The rooms were very clean. Your employees are very helpful and kind. Also your breakfast could be more kid friendly for example have cheerios or have a waffle maker. more

Management response from
mountaineer_9, Front Office Manager

Greetings...Thank you for the positive review of our hotel. We are pleased that our staff made you fill welcome and that they exceeded your service expectations. Thank you for the comment on the breakfast menu and we are in the process of getting waffles and additional items real soon. Hope to you see you again .

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5 of 5 stars
bigboofer   1 contribution
naples, fl
30 Dec 2009 | Trip type: Solo travel

From check in to checkout this Hampton Inn has it down to doing things right. Its a little hard to find since I've never been in this area before and its set way back from the street but its location for north/south trips on I-95 is perfect. A Chili's across the street is a plus as well. Its a new... more

Management response from
mountaineer_9, Front Office Manager

We want to say thank you for your recent comments regarding the hotel and we all take pride in our hotel and being able to give guest like you the services that you need. Hope to see you again soon. Happy New Year..

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4 of 5 stars
lilcraft   19 contributions
raleigh
30 Dec 2009 | Trip type: Family

I feel like most folks on the board, this hotel is just a great place to stay. It is in a very nice area, right off I-95, places to eat nearby and the hotel areas I saw were immaculate. Kudos to the staff and ownership of this Hampton, keep up the great work. One note to you travelers with AAA,... more

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5 of 5 stars
mtsagarrett   1 contribution
Charlotte
8 Dec 2009 | Trip type: Business, Solo travel

I am a business traveler who values service as well as clean and current (newer) accommodations. This Hampton Inn & Suites is as nice or nicer than most of the Hilton Garden Inns and some of the Hiltons. Highly recommend. more

Management response from
mountaineer_9, Front Office Mgr.

Season's Greetings..Thank you for your positive review of our hotel. We are very pleased that you enjoyed your stay and hope to see you again in the very near future.

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Hampton Inn & Suites Jacksonville - Bartram Park Also Known As

  • Hampton Inn Jacksonville
  • Hampton Inn Hotel Jacksonville
Address: 13950 Village Lake Circle, Jacksonville, FL 32258
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