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Crowne Plaza Hotel Philadelphia Downtown


Hotel class 3.5 of 5
1800 Market Street, Philadelphia, PA 19103
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70% Recommend
3.5 of 5 stars 191 reviews
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By trip type
All (191)
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4 of 5 stars
coolcaesar   24 contributions
San Ramon, California
7 Feb 2010 | Trip type: Business, Solo travel New

I recently stayed one night at the Crowne Plaza. It was a classic Crowne Plaza experience --- quiet enormous room, large comfortable bed, quiet HVAC, uniformly clean, no noticeable odors, etc. Service was excellent. I strongly recommend this hotel to anyone who needs to stay in Center City Philadelphia and doesn't mind paying a bit extra for a good night's... more

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2 of 5 stars
futureworker   1 contribution
Florida
5 Feb 2010 | Trip type: Business, Solo travel New

Great location, but the room was musty. Service while I was there was very good, but they screwed up my billing and still haven't gotten it right. more

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4 of 5 stars
Young707   341 contributions
San Jose, California
15 Dec 2009 | Trip type: Couples
2
people found this review helpful

Unintentionally stayed at the Crowne Plaza Philadelphia Downtown at the World Series game 3, after rained delayed and Yankee won. This town was hopping, but sadly so was the crazy guests in the hotel. It is just plain childish making all the noise in the hotel rooms 4am in the morning. Priority Club quick check in. Very spacious large room... more

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4 of 5 stars
rcmann   15 contributions
high point, nc
15 Dec 2009 | Trip type: Couples
1
person found this review helpful

I booked a weekend stay at the Crowne Plaza on Hotwire for $77 and was concerned after seeing some of the very negative reviews submitted here about the hotel. So, we were expecting the worst. Luckily, we had a pleasant experience and would definitely stay here again at a similar price. The location is walking distance to Reading Terminal Market,... more

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3 of 5 stars
Thoon   1 contribution
13 Dec 2009
1
person found this review helpful

I booked the crowne plaza on priceline for$70 a night. The staff was universally pleasant, and the room was clean, though nothing spectacular. Bathrooms are quite small. Great price for the location, but I encountered major problems at checkout time. The hotel was fully booked for the army vs navy game, and as I went to checkout on Sunday morning,... more

Management response from
CPPhilly, General Manager

The Crowne Plaza Philadelphia would like to apologize to all of the guests affected by the wait time for their cars over the weekend. The hotel experienced a sold-out situation and normal waiting time for cars was exacerbated due to all of our guests checking out at the same time. We truly understand our guests frustrations and are working diligently...

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3 of 5 stars
kirker   15 contributions
Austin, Texas
12 Dec 2009 | Trip type: Solo travel
2
people found this review helpful

After experiencing difficulty finding something more boutique-y at a non-insane rate on a recent weekend, I think owing to a big football game (who knew football fans liked boutique hotels?), I booked a recent two-night stay at the Crowne Plaza via Priceline. The $65/night price was great, but I had a few quibbles that I haven't seen mentioned in the... more

Management response from
CPPhilly, General Manager

The Crowne Plaza Philadelphia would like to apologize to all of the guests affected by the wait time for their cars over the weekend. The hotel experienced a sold-out situation and normal waiting time for cars was exacerbated due to all of our guests checking out at the same time. We truly understand our guests frustrations and are working diligently...

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5 of 5 stars
tourista79   1 contribution
Seattle
8 Dec 2009 | Trip type: Business

We had a lovely room, and the hotel is well-located within easy walking distance of restaurants and tourist attractions. Oh! And they have free wi-fi! I would definitely recommend it. more

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2 of 5 stars
alstanley   1 contribution
Youngstown
7 Dec 2009 | Trip type: Business, Friends getaway

The concierge and parking staff were the only highlights of our experience. The concierge was very helpful. She was able to give us accurate directions and even made suggestions about where to shop and eat. The valet staff was polite and time efficient even during the checkout rush. The room and hotel restaurant were disappointments. Upon arrival we noticed that... more

Management response from
CPPhilly, General Manager

On behalf of the Philadelphia Crowne Plaza Hotel, I would like to offer my apologies to this guest for the inconveniences they experienced during their stay and to thank them for taking the time to provide us with their feedback. Had we been aware of these issues while the guest was on property, they certainly would have been addressed as...

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5 of 5 stars
marjoriet   10 contributions
Deerfield Beach
7 Dec 2009 | Trip type: Couples

Nice hotel, great location. Elephant & Castle is the bar/restaurant in the hotel. Staff was friendly. Good place to hang out. more

Management response from
CPPhilly, General Manager

Thank you for taking the time to tell us about your stay! We are so pleased to hear that you enjoyed your stay with us and sincerely hope that we will have the pleasure of hosting you again in the future!

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4 of 5 stars
anglosaxon   24 contributions
Philadelphia
29 Nov 2009 | Trip type: Family
1
person found this review helpful

Pros - Fabulous location with very good customer service. Paid $80 = great value for money. Good value pub/restaurant on site - well worth staying in for. Cons - Hotel garage parking facilities VERY expensive: park across the road and save yourself $10/15 a night. This hotel has been refurbished, some parts excellent, some just a paint cover up, but... more

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Crowne Plaza Hotel Philadelphia Downtown Also Known As

  • Crowne Plaza Philadelphia
  • Philadelphia Crowne Plaza
Address: 1800 Market Street, Philadelphia, PA 19103
Hotels in Philadelphia Crowne Plaza Hotel Philadelphia Downtown
3.5/5.0
191
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