Great location, beautiful hotel, great staff but the hard, old mattress is the worse mattress I have ever slept on! Even inflatable mattresses are more comfortable! If they can even offer a half descent mattress, they should not be in the hotel business! When I complained about it, they replaced it with exactly the same terrible mattress. For the same... more

Getting out of your car can be a little trickly for people not used to living in the city. But once you enter the hotel you immediately feel relaxed. The lobby is awesome. We enjoyed tea each evening sitting on the comfy couches and people watched. Our boys enjoyed the atmosphere as much as we did. The building was once... more

I periodically travel to Philly on business and have stayed at this hotel twice in the last year. Both times, I received fantastic service (not a surprise) and spotless rooms. The hotel itself is an architecturally pleasing (not your standard hotel high rise) building, so if you have some extra time, take advantage of exploring the property. I, unfoturnately, was... more

Stay here frequently when I'm staying overnights in Philly. Always pleasant, always comfortable. Ritz Carlton always offers consistently good service and well kept hotels. Close proximity to nice restraunts, Barnes & Nobles across the street. more

I've stayed at numerous Four Seasons before, but never a Ritz property. My expectations were high - this was a three-night family visit for Thanksgiving. When I was checked in, the front desk was lovely and gave us a room on the 16th floor with a view of the city. Some of these reviews have complained about the size of... more

I have stayed at the Ritz Carlton in Philadelphia twice and each time the experience has been excellent. Once for business and once for pleasure. Last week I stayed there was business. I took Amtrak from Harrisburg to Philadelphia grabbed a taxi and headed to the Ritz Carlton with a co-worker. As soon as our taxi pulled up in front... more

Took my girlfriend for the weekend to Philly and was not disappointed! The hotel was first class from start to finish and its location is iincredible! Service was exact and nothing was too much trouble - kudos to the concierge team for guiding us to the sites and scenes of this great city. Room was immaculate and we really enjoyed... more

My husband and I stayed at the Ritz Carlton, Philadelphia recently for 4 nights. He was on a business trip, and I traveled for leisure. Our room was booked as "government rate" and was perhaps smaller than others in the hotel, but it was perfect for us. The attention to detail, the cleanliness of the room, and the view of... more

I was in town visiting GSK and decided to stay at The Ritz. The reception ladies suggested a high floor to maximize my view, which I greatly appreciated. I was on the 22nd floor, overlooking the Town Center area. Absolutely beautiful at night with all the lights. After my meetings, I was a short walk from bars, restaurants, and shopping.... more