My boyfriend and I ended up staying longer due to the snowstorm. We weren't the only ones to get snowed in. The staff never went home. They made an unknown situation into a home away from home. The Manager on Duty gave us a tour of the hotel - my favorite part - a must see: The Penthouse Ballroom located... more

I spent a week at the Downtown Sheraton Four Points in 36 hours during the recent snowstorm that swept across the Middle Atlantic. Cancellations, no transportation, and huge snow left me a bit stranded. My inability to do what I had come to Philly to do was greatly assuaged by the friendliness and the courtesy of the staff. The hotel... more

My laptop was stolen out of a locked guest room. The hotel staff went through the motions of trying to get to the bottom of what happened, but the bottom line is that the minute the computer was reported as missing I was treated like a nuisance. Hotel personnel did not encourage me to file a police report, and when... more

The hotel is new, clean and efficient. Staff are pleasant and helpful. Short walk through the Philadelphia Convention Centre to get to Walnut, Chestnut, Market Streets. Steps to the Reading Market for a great breakfast or lunch. Rooms are standard, LCD TV is good and there's a nice big shower. Typically annoying Sheraton low-level lighting in the bathroom so close... more

I had a bit of a debacle booking my hotel room in Philadelphia for a conference I attended this past week. I landed up changing hotels to the Four Points, despite the negative reviews I read on TripAdvisor. I should've listened to what others had to say since the lower price of this hotel was not worth it! I felt... more

I picked this hotel since it was walking distance to the convention center and had a parking lot across the street. The parking lot is not run by the hotel, but it was easy for me to check on and use my car. I had called ahead of time to find out about the parking situation. They do have valet... more

Beware: If you are traveling for business and there is a convention in the Philadelphia Convention Center, rates for this hotel will skyrocket. I'm paying $225 a night for a room that would typically be $136. But, because there are 3,000 people in town for the conference I am attending, they raised the rates. So, if you come during an... more

I stayed for 5 nights for the very near convention center. first the pros: very friendly staff, clean rooms, very convenient location if you are here for the convention center. on the downside: 1-There is absolutely no free parking area like most hotels I have been to..although there are plenty of open space and parking areas around the building..they could... more

This hotel is ideally situated in Center City. We arrived on Friday evening and had dinner at Ralph's in the Italian Market section. We walked from the hotel on Saturday morning for breakfast at Reading Terminal Market and then spent the day on the Trolley. Visited the Pennsylvania Museum of Art, St. Peter & Paul's Cathedral, Love Park, and many... more