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Four Points by Sheraton Philadelphia City Center


Hotel class 3.0 of 5
1201 Race Street, Philadelphia, PA 19107
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Reviews you can trust

60% Recommend
3.0 of 5 stars 35 reviews
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By trip type
All (35)
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4 of 5 stars
tagteam123   1 contribution
Cherry Hill, NJ
1 Mar 2010 | Trip type: Family

The hotel is pretty new which was an advantage right out of the starting gate. It is very CLEAN, and modern. Well appointed and maintained.Great Value. The location if you are going to the convention center is awesome. As a tourist, the location worked as well. It is an easy walk to the historic area and accessible to mass transit.... more

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4 of 5 stars
shizones   1 contribution
Philadelphia
26 Feb 2010 | Trip type: Couples

My boyfriend and I ended up staying longer due to the snowstorm. We weren't the only ones to get snowed in. The staff never went home. They made an unknown situation into a home away from home. The Manager on Duty gave us a tour of the hotel - my favorite part - a must see: The Penthouse Ballroom located... more

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4 of 5 stars
BlueBulldog   1 contribution
Reading, PA
8 Feb 2010 | Trip type: Solo travel

I spent a week at the Downtown Sheraton Four Points in 36 hours during the recent snowstorm that swept across the Middle Atlantic. Cancellations, no transportation, and huge snow left me a bit stranded. My inability to do what I had come to Philly to do was greatly assuaged by the friendliness and the courtesy of the staff. The hotel... more

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2 of 5 stars
Blackhawk44   1 contribution
Illinois
24 Jan 2010 | Trip type: Business
1
person found this review helpful

My laptop was stolen out of a locked guest room. The hotel staff went through the motions of trying to get to the bottom of what happened, but the bottom line is that the minute the computer was reported as missing I was treated like a nuisance. Hotel personnel did not encourage me to file a police report, and when... more

Management response from
Mgr4pts, General Manager

It is always unfortunate when a guest states that an item was removed from their room. We did take this guests claim seriously. The guest failed to mention that while she was here for a convention, and she did take her laptop to the Convention Center for business on several occasions. It is entirely possible that the guest left her...

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4 of 5 stars
Don35   12 contributions
Toronto
8 Dec 2009 | Trip type: Business, Solo travel
1
person found this review helpful

The hotel is new, clean and efficient. Staff are pleasant and helpful. Short walk through the Philadelphia Convention Centre to get to Walnut, Chestnut, Market Streets. Steps to the Reading Market for a great breakfast or lunch. Rooms are standard, LCD TV is good and there's a nice big shower. Typically annoying Sheraton low-level lighting in the bathroom so close... more

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2 of 5 stars
shootingstarbeauty   61 contributions
Pennsylvania
22 Nov 2009 | Trip type: Business, Solo travel

I had a bit of a debacle booking my hotel room in Philadelphia for a conference I attended this past week. I landed up changing hotels to the Four Points, despite the negative reviews I read on TripAdvisor. I should've listened to what others had to say since the lower price of this hotel was not worth it! I felt... more

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4 of 5 stars
Dulciawylde   1 contribution
Cleveland
15 Nov 2009 | Trip type: Business, Solo travel

I picked this hotel since it was walking distance to the convention center and had a parking lot across the street. The parking lot is not run by the hotel, but it was easy for me to check on and use my car. I had called ahead of time to find out about the parking situation. They do have valet... more

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2 of 5 stars
nkdewitt   6 contributions
nkdewitt
9 Nov 2009 | Trip type: Business
1
person found this review helpful

Beware: If you are traveling for business and there is a convention in the Philadelphia Convention Center, rates for this hotel will skyrocket. I'm paying $225 a night for a room that would typically be $136. But, because there are 3,000 people in town for the conference I am attending, they raised the rates. So, if you come during an... more

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3 of 5 stars
eddnash   41 contributions
Detroit
5 Nov 2009 | Trip type: Business, Solo travel

I stayed for 5 nights for the very near convention center. first the pros: very friendly staff, clean rooms, very convenient location if you are here for the convention center. on the downside: 1-There is absolutely no free parking area like most hotels I have been to..although there are plenty of open space and parking areas around the building..they could... more

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5 of 5 stars
kmc1021   29 contributions
Middletown, New Jersey
4 Nov 2009 | Trip type: Couples

This hotel is ideally situated in Center City. We arrived on Friday evening and had dinner at Ralph's in the Italian Market section. We walked from the hotel on Saturday morning for breakfast at Reading Terminal Market and then spent the day on the Trolley. Visited the Pennsylvania Museum of Art, St. Peter & Paul's Cathedral, Love Park, and many... more

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Four Points by Sheraton Philadelphia City Center Also Known As

  • Four Points Philadelphia
  • Philadelphia Four Points
Address: 1201 Race Street, Philadelphia, PA 19107
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