Everything at this hotel seems slow and staff are nonexistent. Checkin was slow despite an empty lobby, room service doesn't answer, room is ok but ac is a noisy unit like the kind found in motels. This is my second stay and last was the same. More

I stay at this property each time I am in Philadelphia. Each time it gets better. Better facilities, better staff, better service all around More

Was attacked and lost my wallet. They would NOT let me in my room--for over an hour--even though my dog was there and they had INNUMERABLE ways of identifying me. One security guard walked away and just never returned. The other acted like I was a criminal. Finally, they accepted a picture of me on my facebook page (despite that... More

The Sheraton Downtown Philadelphia is precisely what you would expect for a large, business focused property. The lobby is large and vibrant, the staff is very helpful and the hotel has the ordinary amenities of a large downtown hotel. My room was smaller than average, but well appointed and clean. Bathroom was clean, but could have used some updating (new... More

Stayed a Thursday night in Sheraton Downtown for a short business trip in Philly. It was the only decent business hotel I could find in Center City for under $210 pre-taxed. Location was great - right next to the Sts. Peter & Paul Cathedral and just a few steps from the Comcast building and Logan Square. Hotel was a bit... More

The Sheraton Philadelphia Downtown Hotel is located in a fairly decent part of Philly. This hotel offers access to the Pennsylvania Convention Center, Drexel University College of Medicine, City Center, and the Broadstreet Line all within walking distance. The staff within the hotel reflect the general attitude of the city, where interactions with them could be friendly or quite cold.... More

Only spent one night in town to catch a concert with wife. Room was clean and comfortable, and concierge was friendly and helpful. Good location too! More

I have been travelling to Philly since Nov 2011. Stayed there majority of the times every sunday- thursday since Nov. they recently began the green choice program which allow you to decline house keeping and recieved extra spg points. This is a great additon. Club lounge service is excellent.The sever - Shawn Zenszer, is very enthusiastic about his job, almost... More

Living in Texas one learns loyalty for the Brand is earned. We have stayed in hotels from Manhatten to Seattle. We have never had a better experience than a recent trip to the Philadelphia Downtown Sheraton. From the moment we stepped on the curb the doorman Angel Garcia treated us like we were the owners returning home from a long... More