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Residence Inn Philadelphia Airport

3.0 of 5
4630 Island Avenue, Philadelphia, PA 19153
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Ranked #54 of 84 hotels in Philadelphia
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    10
    9
    7
    3
    9
Date Rating
JMF5114
Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 February 2012

Hi- I adopted a baby, and stayed at the hotel during interstate adoption process. The staff was so friendly and helpful, it made it so stress free for me. They even ran errands for me, helped with set up of the crib and stroller, and generally were over the top friendly. I will always have fond memories of the Residence... More

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RI_PHLPA_GM, General Manager at Residence Inn Philadelphia Airport, responded to this review
6 February 2012

Hello, Thank you for your feedback. At Residence Inn Philadelphia Airport we strive to provide top notch quality and service to all of our guests. I am so happy we were able to not only enhance your hotel stay, but also your overall adoption experience here in Philadelphia. Congratulations to you on the adoption and we hope to welcome you... More

Hkloban
Hong Kong, China
Top Contributor
57 reviews
29 helpful votes
4 of 5 stars Reviewed 31 January 2012

This hotel was a typical Residence Inn which means a nice room at a good price. The free breakfast was quite good and the staff working in that area provided excellent service. The front desk staff gave us good options for local dining which was most appreciated. There was an ice storm the morning we left and the staff was... More

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RI_PHLPA_GM, General Manager at Residence Inn Philadelphia Airport, responded to this review
1 February 2012

Dear Hkloban, Thank you for your feedback. I am happy you enjoyed your stay with us! We pride ourselves in service. I’m glad to hear the extra fire log during the ice storm helped you feel warm and comfortable. We look forward to welcoming you back very soon. Please contact me directly should you need assistance in the future. Thank... More

LoriMountJoy_PA
Mount Joy, PA
1 review
5 of 5 stars Reviewed 9 November 2011

I stayed here for a month while my daughter was a patient at the University of Pennsylvania Hospital. The location was absolutely perfect as well as the accommodations. It only took 12 -15 minutes to get to the hospital even in the morning traffic. They offer a discounted rate for patient's families. The rooms were kept very clean and maintained... More

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RI_PHLPA_GM, General Manager at Residence Inn Philadelphia Airport, responded to this review
1 February 2012

Dear LoriMountJoy_PA, Thank you for your feedback. I am happy you enjoyed your stay with us! We pride ourselves in service. We are also happy to help families visiting University of Pennsylvania Hospital. I look forward to welcoming you and your family back very soon. Please contact me directly should you need assistance in the future. Thank you. Angela Cottrell,... More

mike887755
Philadelphia, Pennsylvania
Reviewer
3 reviews
1 helpful vote
1 of 5 stars Reviewed 28 September 2011

Terrible!!! Dirty. Not maintained. Old, not updated. Looks like sprawling old apartment complex. drawers in bathroom falling apartment. old kitchen appliances. grass needs cutting. hedges need trimming. food is bad. NO WIRELESS Internet connection!!!!!!!!!!! Filthy laundry room. Sign to entrance is burned out and end up driving past it at night. More like an old Howard Johnson's or Day's Inn.... More

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Jeffrey H
Indianapolis, Indiana
Reviewer
5 reviews
2 of 5 stars Reviewed 29 August 2011

I stay at dozens of Hilton and Marriott properties each year for work and vacation. This was one of the least clean and run-down properties I have stayed at in many years. More

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RI_PHLPA_GM, General Manager at Residence Inn Philadelphia Airport, responded to this review
19 September 2011

Thank you for your feedback. I truly apologize for your experience. We take all comments very seriously and use them to improve. I passed this review to our housekeeping team so we may work on increasing our services. I thank you for your time and business. Sincerely, Angela Cottrell, GM More

jimTampaFlorida
tampa florida
2 reviews
3 of 5 stars Reviewed 23 August 2011

have stayed in residence inns across the nation and this one rates at the bottom of list. rooms and parking are ok but Management, (whoever that is) needs to look around. the whole month there, 1. hot tub with out of order sign and full of dirt. and still is 2. Gas grill supposed to be in yard for usage,... More

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KailuaGal
Kailua, Hawaii
Senior Contributor
40 reviews
56 helpful votes
4 of 5 stars Reviewed 14 July 2011

My husband, two children (15 and 12 yrs. old), and I stayed at the Residence Inn Philadelphia Airport for 2 nights in June 2011. We reserved a 2-bedroom suit with pull-out sofa. The room was very nice and roomy and the beds were comfortable. The breakfast was good, though, I wish they served bacon strips instead of the round ham... More

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purt1015
CT
Contributor
13 reviews
11 helpful votes
4 of 5 stars Reviewed 5 March 2011

Our flight from Miami landed at 12:45 am. We had been in Curacao for a week long vacation. Given the late hour, we'd planned to stay in a hotel and head home the next morning. It was close to 2am when we arrived at the hotel. The gentleman who checked us in was pleasant and the studio room was very... More

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hilll05
Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed 26 February 2011

My flight was cancelled on 2/25. I chose Marriott Residence Inn at random. The customer service made a difficult experience worth while. The front desk, security and shuttle driver were attentive, polite and went the extra mile. The room was clean with brand new televisions and appliances. I would come again and highly recommend them. It takes 5 minutes from... More

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lilcharles
Indy
1 review
1 helpful vote
1 of 5 stars Reviewed 6 July 2010
1
person found this review helpful

We had tons of flying insects (not exaggerating over 20) two nights in a row. They didn't have any openings, but I was offered a large can of bug spray (they had several so I guess this is an ongoing problem) for me to kill the pests myself. There are trash cans right outside the doors, and it appears the... More

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Residence Inn Philadelphia Airport Also Known As

  • Residence Inn Philadelphia
  • Philadelphia Residence Inn
Address: 4630 Island Avenue, Philadelphia, PA 19153

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Residence Inn Philadelphia Airport
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