What our Interval International exchange book said about this place and what the pictures showed of this place, in our opinion was deceiving. The grounds were unkept, bare spots in and around each villa. Granted this stay was early for the north areas, but with the mild temps in that region and spring like weather, you would have thought they...
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Although the picture shows a garden style dwelling, the villa we had was equipped with enough stairs to make a mountain goat happy. It was impossible to get to the front door without a hike (8 to 10 stairs) and then there was a landing-five steps up to the living room /kitchen, eight or so down to the master bedroom....
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This was my families second trip last time we stayed at the hotel which I recommend much more then the villas that we stayed at this time. This is the first review I have ever wrote and I am doing this because I was so discussed by their version of clean. I have a 4 yr old son and I...
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Just came back yesterday from spending the mothers' day weekened. Check in was quick and the villas are clean. The pool we went to was very cold i could not go in. My son had a ball so once he is happy i am happy. The food at the restaurants are affordable and tasty; B-B-Q restaurant and the bar. The...
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Thank you for taking the time to tell about your visit to our Resort.
We are pleased you and your family enjoyed your time while with us. As you mentioned our resort offers many different activities for adults and children of all ages, as well as different villa styles to accommodate any size family.
I have asked our Maintenance Department...
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My family and I visit the Pocono Mountains about three times a year. On our most recent winter trip to the Poconos, we stayed at Tree Tops. We enjoyed a weekend full of snow tubing and horseback riding, which were offered by the resort.
We've always had a great stay at the Villas at Tree Tops in the Pocono Mountains....
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Thank you for taking the time to review your recent stay. We are pleased you enjoyed your vacation and our amenities.
Our villas are designed to accommodate any size family to come together for a great vacation.
Our staff takes great pride in offering exceptional service, so that all of our guests can have an enjoyable vacation experience. Our resort...
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We stay in the 5 bedroom villa...
The house is amazing. Tho it doesn't have a private pool it does have a sauna ... Huge bed rooms... Most comfortable beds.. Nice bathrooms.... Secluded. I love these villas. I've stayed in tree tops and fair way in all sizes from the one bedroom villas to the 5 bedroom. Little pricey but...
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Thank you for taking the time to let us know about your visit to our Resort.
Our resort has many different villa accommodations to offer families and friends of all sizes. We are pleased you enjoyed your stay while with us.
It is always our pleasure to serve our guests by welcoming them into a friendly, relaxing atmosphere. We pride...
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It was a great getaway family weekend,the place is beautiful,the villa was clean ,big enough for 2 families with 3 kids each.The furnitures were outdates but who cares, staying there only for 2 nights.
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Thank you for taking the time to write a review of your stay. Our staff works diligently to ensure each guest enjoys every moment while with us. We are pleased we were able to succeed in making your trip to the Fernwood Resort and The Villas at Tree Tops and Fairway a great one.
I would like to take a...
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This was the best vacation! We stay here all the time because the place is amazing, has so much to do, the price is right and it is close to everything! The staff is so helpful and the General Manager (Greg) made sure every one of my requests were taken care of (had 4 villas and he and the front...
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Thank you for taking the time to write about your experience here.
We always welcome feedback from our guests, especially when it is to let us know what a great time they had while staying here at the resort. Our staff at the Fernwood Resort and The Villas at Tree Tops and Fairway works diligently to ensure each guest experiences...
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I've owned at Fernwood for over 30 years. Each year our maintenance fees go up. Where is all the money going because I don't see any improvements in the units. We stayed in the Villas A and B units. All the beds, pillows and sofa beds are rock hard. Not comfortable at all. In the B unit only 1 burner...
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First and foremost, please allow me to apologize for all frustrations encountered while with us. I was disappointed to hear of the concerns that you had made mention of.
I have asked our Maintenance Department and our Quality Assurance Team to try and determine the Villa in which you stayed to verify the items you listed have been repaired and...
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This was a great value and I highly recommend it, I know we will definitely stay there again when we are in that area.
First impression was quite a surprise.
My family and I had a terrific time there.
The villa was enormously comfortable.
Everything we needed it was there, and it was super clean.
We were a party of...
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Thank you for taking the time to write a review of your stay. Our staff works diligently to ensure each guest enjoys every moment while with us. We are pleased we were able to succeed in making your trip to the Fernwood Resort and The Villas at Tree Tops and Fairway a great one.
Our 3 and 4 bedroom villas...
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