To be honest this is not the most modern Hotel by far. But they are making improvements. What make me spend more than 80 Days annually is the staff. Amazing!!! Starting with Alex, Edna and Lupe, Amanda, Anita, Frances, Jose, Ashley. The make my stay feel like my second home. Thanks Guys and I hope you all get this. Fort More

I was travelling by myself, for my friend's wedding in El Paso, and I was amazed by the friendliness and generiousity of the staff in this hotel. From the moment I walked into the lobby, I felt welcomed and special, I got to chose exactly the room I wanted, they were making sure all my needs were taking care of.... More

I will never stay here again. The people working here were horrible. They were under construction and did not try to make the stay enjoyable at all. Service was the worst ever. More

Check-in was easy and fast. The room was thoroughly cleaned and everything in its place. Everyone and everything was excellent!!The Room was spotless and roomy with everything one needs (extra pillows,blankets,Coffee,hair dryer and more) Very spacious Hotel...They even gave me an extra baby crib for my newborn!! Friendly staff indeed!!! More

I personally loved the service at this hotel. The rooms are spacious and clean. We had a king-bed room. It had a nice sized bathroom, flat screen TV, nicely furnished and spacious! It was an awesome experience! Check-in was easy. My kids loved the pool. The staff were all friendly, always had a great smile and offered to help. I... More

This is not the type of hotel you come to expect from a Holiday Inn property. The first thing I noticed was how rude the girl at the front desk was. Not typical of how you are normally greeted at an HI. Also, there were no working elevators so you had to use the stairs. I realize they are in... More

I have stayed in this hotel two times over a three year period. This time I was trying to avoid it and thought I was booking a different location. I arrived and was sad to realize my mistake. I love the brand, but this hotel is old and the bathrooms were not updated, actually needing repair. Showers are moldy and... More

The best thing about this hotel is the staff. They were all very professional and polite. The hotel is showing its age and is need of a major overhaul. The plumbing and fixtures (my room-233) were horrible! Bathtub stopper was also missing. The HD flat screen was nice. The breakfast was good but costs $12 + tip. Seems to be... More

This was a basic room, two doubles, no fridge, no microwave. Smelled like fresh paint, like earlier that week. Newer tv, new carpet etc... Two pools, one indoor one outdoor. This looks like it very old Holiday Inn that has had the outdoor corridors enclosed. Picture window in the room makes me think that. Do not overpay for this one.... More