We stayed here the last night of our trip so that we would be close to the airport for the early morning flight. This hotel was so convenient with the car rental return right there in the parking lot so that I could walk back to the hotel. You could easily walk to the airport or take the shuttle. The...
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I really enjoyed my stay at the Wyndham. Everyone was very nice and helpful. I loved the hotel with the courtyard so close to the airport. A real resort feel. I will be staying here every time I visit El Paso. I travel for my work and I can honestly say this is one place that made me really feel...
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I want to thank the entire staff at the Wyndham El Paso Airport for providing me with an excellent experience while I stayed in El Paso. They were friendly, helpful and always smiling. The location is perfect for anyone using the airport. You can literally walk to the terminal from this hotel. Everyone made me feel welcome and provided for...
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First of all after a waiter in the hotel restuarant disappeared with my credit card for 30 minutes, I have had fraudulent charges to my credit card. Then to top it off, this hotel claims I broke a glass table in my room and have also charged my credit card for the replacement of that. Everytime we visit El Paso,...
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We are sorry that your most recent stay did not bring you the same level of satisfaction as your previous stays.
Please know that comments such as yours have never been received at our hotel. We take all comments very seriously and it would greatly help our investigation if you could provide us with further information such as time of...
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I stayed in this hotel on 12/23 due to the weather. Im from El Paso and I usually just go to the airport that same day. But this year we got snow and my wife was afraid of us driving in the snow and ice the next morning so we decided to stay close to the airport and just leave...
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Crazy weather - snow in El Paso! I'm not only pleased that you were able to save some money on parking but that you were able to play it safe & not drive in the snow & ice.
As you are from El Paso come back & visit us to enjoy the waterpark during the hot summers!
Sincerely,
Debbie Lowrance
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This location could not be any more convenient to the airport! You can walk to and from the airport.
The hotel itself was nice, nothing to complain about. It was fairly average. It did have an outstanding waterpark though! Very nice to cool off in after a HOT afternoon.
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Outstanding!! We know all about those HOT afternoons in Texas. I'm so glad you were able to enjoy the waterpark, so come check out all the other amenities we have to offer - like Magnim's Restaurant & Lounge, our state of the art exercise room, salon, and gift Shop,
See you soon,
Debbie Lowrance
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So, after spending a couple of hours last night trying to file a complaint with Wyndham corporate, it just kept telling us that their forum would not accept our comments and asked us to call a a number. This as far as I am concerned is an action that prevents others that may either be researching their hotel, or others...
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Clinton L,
I attempted to reach you by phone but unfortunately we did not have a good contact number. I am SO sorry - there is absolutely no reason that your card should have been charged for the prepaid reservation. This is a training issue that has been immediately adressed. I know it doesn't help but I want you to...
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Nice spacious room. Expertly clean and good wireless as evident by this post. (18Nov 2011) As everyone has mentioned, less than one minute from baggage claim. Room is surprising quiet as facing the airport in my room. Workout room is standard and has everything you need
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"As close as you can get to the airport - but very quiet", is what I tell our guest. Especially for those morning flights you don't have to worry about getting up super early as it takes only a few minutes to walk over or have our shuttle give you a quick lift. Thank you for mentioning the wireless internet...
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I was very exited about this hotel when I had it on my schedule but once at the hotel I noticed there was a huge problem with wifi access. I wasn't able to connect to wifi on my room and the few times I got connected it was just for few secondsand then it goes away again. Maybe for some...
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I can't imagine trying to do business without internet access - it is essential. We have had some glitches in our system but we believe the problem has been fixed, as also stated in the next review. I sincerely apologize that we hindered your work & hope you give us another try to prove it to you.
Sincerely,
Debbie Lowrance
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If you are looking for a hotel right next to the airport that you can literally walk to from baggage claim and who will take you places therefore omitting the need for a rental car, then this would be ideal for you. But, if you want clean, updated rooms and a front desk who knows about the local restaurants, you...
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Dear Traveler,
Thank you for choosing the Wyndham El Paso Airport. We appreciate al comments & concerns. First let me thank you for mentioning the convenient proximity to the airport, especially for those early morning travelers.
As for the perimeter key accessed gates, they not only ensure guest safety but give our guest that reassurance that only guest are allowed,...
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