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The Peabody Little Rock


Hotel class 4.0 of 5
3 Statehouse Plaza, Little Rock, AR 72201

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Reviews you can trust

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  • All reviews (128)
  • Business reviews (55)
  • Couples reviews (15)
  • Family reviews (15)
  • Friends getaway reviews (7)
  • Solo travel reviews (15)
66% of travellers recommend
4.0 of 5 stars 128 reviews
  • Excellent
    41
  • Very good
    35
  • Average
    18
  • Poor
    22
  • Terrible
    12
[ Date ] [ Rating ]
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2 of 5 stars
rkingtx   1 contribution
Dallas, Texas
30 Aug 2010 | Trip type: Couples New

The day we left we received an itemized bill under the door. The total charges were $100 but the bill was for $120. We took it to the front desk and asked about it. The clerk didn't know where the $20 was coming from and blamed it on booking through Travelolicity. Traveloicity was paid in full and the only charges... more

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3 of 5 stars
JKS88   1 contribution
New York City, New York
23 Aug 2010 | Trip type: Couples
1
person found this review helpful

The really nice aspects of this hotel include the beautiful, spacious, elegant overall environment; the friendly staff; and the nice rooms. However a few aspects of the Peabody leave something to be desired. While the room was clean, we had a problem with a bathtub that didn't drain and a maid that didn't replace toilet paper. Most problematic, though, was... more

Management response from
MonteHansen, General Manager

Dear JKS88, Thank you for staying at The Peabody Little Rock and for your kind comments. I truly apologize for the fruit fly on your eggs. Our hotel is sprayed weekly and received a 98% on our last Health Inspection score. I would encourage you on your next visit to speak to the Restaurant Manager or Executive Chef if everything...

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4 of 5 stars
SparrowFlight   5 contributions
Santa Fe, New Mexico
21 Aug 2010 | Trip type: Family

You can't beat the Peabody and you can't beat the ducks. Don't miss it. Our whole family loves our time there and they always treat us well. The Clinton Library is a must do as well if you are in Little Rock. more

Management response from
MonteHansen, General Manager

Dear SparrowFlight, Thank you for choosing The Peabody Little Rock and for your wonderful comments. The ducks are definitely a favorite among people of all ages. We are glad you were able to experience the Clinton Presidential Library which is only a trolley ride from the hotel. We look forward to your next visit. Respectfully, Monte Hansen General Manager 501.399.8009...

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3 of 5 stars
pinklaurie   1 contribution
Dublin, Ohio
17 Aug 2010 | Trip type: Solo travel

I travel about every three to four months to Little Rock to visit my son who is in the Air Force. I usually stay at either The Peabody or The Capital Hotel. This visit I decided to stay at the Peabody because I received a discounted rate that amounted to a free night. My son had to work that evening... more

Management response from
MonteHansen, General Manager

Dear pinklaurie, I was concerned to hear about your experience with the noise, because we understand that one of the things you expect most when staying at a hotel is a good night's sleep. I would like to take this opportunity to apologize for the problems, although I know that does not change your experience. In the future, feel free...

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1 of 5 stars
sds4   3 contributions
Arkansas
11 Aug 2010 | Trip type: Business

During my 5-day stay, I didn't have a single day that was problem-free. The Peabody staff left us feeling ignored and/or disrespected on a daily basis: Wednesday – Air conditioner in room not working. Called to report it, they said it would be fixed immediately. It was not. Thursday – Air conditioner still not working, called to report it AGAIN... more

Management response from
MonteHansen, General Manager

Dear sds4, Many times an unsatisfied guest remains quiet and just never returns. I wanted to offer a formal apology to you for our service lapses during your recent stay with us here at The Peabody Little Rock. I can assure you that your experiences were not typical, and that I have made specific reference to your situation to our...

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5 of 5 stars
eleagan   3 contributions
Woodinville, Washington
6 Aug 2010 | Trip type: Business

While there wasn't a coffee pot in the room, we made do. The staff was very friendly and helpful....giving us tips on where to go to do a little sightseeing in our limited free time we had available. more

Management response from
MonteHansen, General Manager

Dear eleagan, Thank you for your great comments on our staff. Our Concierge is always available to assist guests with a vast selection of restaurants, shops and area activities. They can also assist in any reservations or attraction tickets needed for our guests. I do apologize that there was not a coffee pot in your room. They can be requested...

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5 of 5 stars
FMD126   1 contribution
Pittsburgh, Pennsylvania
4 Aug 2010 | Trip type: Business, Solo travel

I stayed at the Peabody for the first time a week or two ago while attending a conference. I was very pleased with the location--right in the heart of Little Rock, with plenty of things near by. There was a river walk right next to the hotel, museums nearby, good restaurants inside AND within easy walking distance, and it was... more

Management response from
MonteHansen, General Manager

Dear FMD126, Being a seasoned traveler, we thank you for chosing to stay at The Peabody Hotel. We strive to exceed our guests' expectations by providing the right room, the right technology, and the right service to make every stay relaxing, invigorating, stimulating, and filled with positive interactions. I'm delighted that the services and amenities you experienced exceeded your expectations,...

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5 of 5 stars
Nomodox   1 contribution
New York City, New York
29 Jul 2010 | Trip type: Business

My profession's 2010 international conference was held at the Peabody Hotel in Little Rock and it was wonderful. The hotel was lovely -- comfortable, accessible, near fun places to go, with unending amenities -- and a quartet of adorable Mallard Mascots available to entertain and enchant guests and visitors alike. It was a fine choice for our conference. But the... more

Management response from
MonteHansen, General Manager

Dear nomodox, Thank you very much for your wonderful comments on the hotel, associates and the service. We are excited to have exceeded your expectations. The Peabody Hotel strives daily to provide 4 Star service to each and every guest. We absolutely enjoyed hosting your annual international conference. All of the associates received special training on how to better serve...

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4 of 5 stars
chirayuwadke   23 contributions
Mumbai
29 Jul 2010 | Trip type: Business, Solo travel

I visited Peabody since it has a tie up with my company. I was very dissappointed with the overall service quality. Newspapers were not delivered despite request. Also the bar was limited. Breakfast was limited given the price being charged for the room. However, the ambience was good and so were the rooms. Free interenet made is convinient for business... more

Management response from
MonteHansen, General Manager

Dear chirayuwadke, Thank you for staying at The Peabody Little Rock. We are glad you enjoyed the ambience, your guest room and the free internet. Also, having the taxi lane right in front of hotel ensures our guest to secure a taxi quickly. I apologize for the disappointment you felt with the overall service quality. The Peabody always strives to...

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4 of 5 stars
SandyinFortSmithAR   2 contributions
Fort Smith, Arkansas
21 Jul 2010 | Trip type: Business

We stayed four nights, Thursday through Sunday, in room 1814. We enjoyed the attentative service, and the room was clean, although the air conditioner was spewing out a musty odor, and had to be turned on and off repeatedly, or it would get too cold, even on the warmest setting. The bathroom was dimly lit, so I was not able... more

Management response from
MonteHansen, General Manager

Dear SandyinFortSmithAR, Thank you for choosing to spend four days with The Peabody Little Rock. I will be sharing your great comments about the service and Capriccio’s to the associates. I do apologize for the dimly lit bathroom and your air conditioner. The Engineering department will be servicing room 1814 so the next guest will not have the same issues....

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The Peabody Little Rock Also Known As

  • Peabody Hotel Little Rock
  • Peabody Little Rock
  • Peabody Little Rock Hotel
Address: 3 Statehouse Plaza, Little Rock, AR 72201
Little Rock Hotels The Peabody Little Rock The Peabody Little Rock
4.0/5.0
128
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