The Marcel at Gramercy just did not deliver the true 4-Star experience that I paid for. The staff was very nice, the hotel decor was chic, our rooms were very clean, and there were decent amenities, but I can get the same thing from a Hampton Inn...maybe even more. I was just expecting more from a purported four star hotel.... More

We were in the city for a long weekend and stayed at the Marcel. A great neighborhood location. You feel at home in this area very quickly. Really liked the room -- not too large but good for NYC. Cool modern décor both in the rooms and lobby. Very comfortable and clean. The 10th floor lounge was a bonus --... More

We just arrived from a 5 days trip. The hotel is very clean, the staff warm and friendly. the location is perfect ! We booked a room through "Hotels". Although I knew that the rooms are very small I was amazed to find how small they are even for a NYC hotels. I go to the reception to explain that... More

I think my title says it all. I was there and it was a great spot, but I paid $600/night which was insane. The staff were very helpful, they were nice and sent us in the right direction and recognised us by face and voice, which was cool. The showers are lame though. They have the south east Asia thing... More

We booked standard room for six nights, the room was tiny and the air condition was noisy as we reported the front desk about it they have done great efforts to improve our stay and upgraded us for a small amount. We now have great room with nice view.

Nice room, reasonable size for New York and modern/neutral decor. Staff helpful, and in a good location, close to three subway lines, shops on 5th avenue, restaurants on 3rd Avenuw and Madison Square Park. Mohammed (doorman) is very helpful

We celebrated my birthday with a weekend in the city. Stayed at the Marcel. Great rooms. Colorful. Funky decorated. And very comfortable and clean. The rooftop was a great place to relax with a coffee and snap some city views. Did not expect much from a Manhattan hotel and was really surprised in a good way. Convenient area with quick... More

I stayed at the Marcel for almost 2 weeks in March and never wanted to leave! The staff was so accommadating, especially Jacquelin, Lindsay, & Mohammed... I can't wait to stay there again! They had the best recommendations when it came to restaurants & bars nearby or things to do in the city. My bed was so comfy though that... More