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All 432 New York City hotels

The Helmsley Park Lane

4.0 of 5
36 Central Park South, New York City, NY 10019-1600
Hotel amenities
The Helmsley Park Lane
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Ranked #237 of 432 hotels in New York City
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1,477 reviews from our community

Traveller rating
    394
    627
    245
    122
    89
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Families
268
 
Couples
617
 
Solo
57
 
Business
143
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Adelaide, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 16 June 2013 NEW

When me and my partner went to book the hotel the photo of the room I booked was completely different to the room that we received upon arrival. The room that we got was a shabby, dingy, moldy room with red walls and red carpet which was not in any of the photos advertised on any of the websites. We... More

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Los Angeles, California
2 reviews
3 of 5 stars Reviewed 14 June 2013 NEW

Maybe Management thinks they can get away with mediocre service since their location is among the finest in Manhattan. But park views does not excuse the inattention we received when we stayed over Spring Break. They put us on a smoking floor without warning in advance and couldn't, wouldn't move us until a day before departure. We were promised a... More

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Norwich
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 11 June 2013

I was rather wary about booking the Helmsley because of various adverse comments made in previous reviews. We were keen to stay near to Central Park but didn't want to pay the astronomical prices being charged by other hotels. Being the cheaper option, I was expecting to find the place in a poor state of repair. With a couple of... More

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1 review
5 of 5 stars Reviewed 10 June 2013

Stayed at the Helmsley park lane fior a week. Room was quite large with king size bed and table and armchairs, nicely decorated with lots of lighting .Ensuite bathroom was roomy with a sunken bath and plenty of hot water . Room was cleaned daily and was immaculate on our return . Staff were very friendly and helpful. Good choice... More

Review collected in partnership with Virgin Holidays

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 June 2013

This is a perfectly located hotel just opposite Central Park. Older in style but clean and well kept. Staff are friendly enough but not all over you. We stayed five nights and had a double double room to accommodate my husband and I and our 18 year old daughter. Triple rooms are quite hard to get in the U.S. Our... More

Was this review helpful? Yes 1
Memphis, Tennessee
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 June 2013

I had 2 rooms reserved for three nights during the Memorial Day weekend. Upon our arrival at about 1:00 p.m., I was pleasantly surprised to find that both of our rooms were already available. Check in was quick and we were immediately shown to our rooms. My room was on the 31st floor (I will add that there are about... More

Was this review helpful? Yes 2
See 5 more reviews by MBCMemphis for New York City
Middleton, Wisconsin
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 June 2013

Stayed here 5 nights in May. Experienced some inconveniences such as room keys did'nt work, batteries were dead in room safe, no information letting one know there is no ice machine in hotel. Long lines at check-in, when actually reached the desk, clerk was shuffling and stapling papers instead of working with person in front of her. Concierge on one... More

Was this review helpful? Yes 1
Baghdad, Iraq
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 June 2013

The property is located just next to Central Park - make sure you book a room with a view to fully enjoy the real added value of the hotel. The hotel is slightly old, but (at least our room) underwent a renovation. This being Manhattan, this is a very busy hotel and sometimes the waiting times at the breakfast, at... More

Was this review helpful? Yes 1
Brentwood, TN
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 June 2013 via mobile

This was our second time at this hotel. We like Central Park South because of the location and have stayed at the Essex House, the Park Lane, and the Ritz. The PL is definitely at the lower end relative to the other two but I think a pretty good value if you can get the right price. This time we... More

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See 12 more reviews by Eurorunner for New York City
Manchester, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 May 2013

Stayed here for 5 nights last week in May, Lobby is nothing special, rather basic. All we needed it was just used as a base, so no need for any frills really.Room was as requested high floor and city view, wished i'd asked for park view really. Room was clean and tidy, nicely furnished abit old fashioned. Bathroom was clean,... More

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See 9 more reviews by Dawn G for New York City
 
 
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Hotel Summarization (Beta)

What travellers say

  • Very clean(14)
  • Opposite Central(10)
  • Mini bar(4)
  • Subways stations(3)
  • Very nice(3)
  • Internet access(3)
  • Would highly recommend(3)
  • Friendly and helpful(3)

Additional Information about The Helmsley Park Lane

Address: 36 Central Park South, New York City, NY 10019-1600
Region: United States > New York > New York City
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#66 Romantic Hotels in New York City
#118 Luxury Hotels in New York City
#225 Family Hotels in New York City
Price range (per night): ₹16,653 - ₹34,694
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Elegant, midtown tower hotel overlooking Central Park - Convenient to Fifth Avenue shopping and Broadway theaters. ... more   less 
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Also Known As:
The Helmsley Park Lane Hotel
The Helmsley Park Lane Hotel New York City
Helmsley Park Lane
Helmsley Park Hotel
Helmsley Park

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