I hate when I fall for the brand and book my hotel accordingly. This was not like any Sheraton I have ever stayed in much to my dismay. The room as mentioned in an earlier review was dingy and old. Cracked walls and ceilings; dimly lit room and halls and the whole place in desperate need of a facelift. The... more

In over 20 years of business travel, this is the worst hotel I have ever stayed in. The bedrooms are small, dark and dingy with limited facilities and worn out, gruby carpets. Corridors are also poorly lit and need a fresh lick of paint. They try to charge $1400 per day for a very small meeting room where they can't... more

Busy hotel, between Central Park and Times Square. Comfortable rooms (great bed!). Friendly, helpful staff (Louise Rechlis particularly so). Will be back. more

I spent a great weekend in NY with my family staying at this Sheraton. We booked adjoining twin rooms and we were really comfortable (super comfy beds!). The staff was very professional - we had a problem with one of the toilets and someone fixed it immediately. I would also like to comment on the restaurant - they were really... more

I dont know if we lucked out after reading these other reviews, but we had a wonderful stay. Booked through priceline. Requested early check-in and we were able to check in at noon with no issues. Room was great, nothing amazing, but a typical 3*. Bed was very comfortable. Bathroom clean. Location unbeatable. Close to everything! We stayed in room... more

This hotel is so disgusting that I will never stay in another Sheraton. The staff was rude and they had no idea what was going on. I was here for a trade show and this hotel was recommended by the show. There was a shuttle to the Javitz Center and the staff knew nothing about it. The walls and furniture... more

We had a very bad experience with this hotel. First off, we were greeted very rudely at check-in. We had reserved a room for quad occupancy via hotwire. When we arrived, we were told that the reservation only showed two people and that we would be given a room with just one king bed. The receptionist gave us a hard... more

Sheraton Manhattan has one of the best locations in New York City if you are looking for a place to stay. The Broadway Theaters and other tourist attractions like St Patrick’s Cathedral, the Rockefeller Plaza and Radio City Music Hall are just steps away from the hotel. There are also Subway Stations nearby. Most of the staff are courteous and... more

Worst hotel we have ever stayed in, would not even recommend it for a dog kennel-we would never stay at another Sheraton because of it. more