This was a very good experience. The staff are excellent. The room is actually spacious considering the location. The design and maintenance are excellent, and the bed is amazingly comfortable. Will no doubt return providing the price remains reasonable. Like a few other reviewers, not sure why I had to eat breakfast in a canteen environment using plastic cutlery. But... More

Great location, right off of Times Square. New rooftop bar was lovely and relaxing. My room was wonderful, though some might consider small, I have stayed in much smaller in NYC. I stayed for almost two and a half weeks and found the accommodations very comfortable. The best part of my stay was undoubtedly the staff. They were all very... More

Great hotel, very modern and rooftop bar impressive. The staff were fantastic and nothing was too much trouble. Room, although small was lovely, the beds were comfortable and the shower was fantastic. Breakfast was good and we thought the breakfast room was fine. Location is good and although right on top of Times Square the room was quiet. I was... More

perfect location, 2 mn from Time Square. The rooms are just excellent, clean and more important people at the reception desk just make you feel like being at home. One remark about breakfast : the food is very good but the room where it's served is not corresponding to the hotel standard. (tables, plastic spoons and knives). More

Hotel was great, no food but not a big deal. Staff was terrific especially Richard at the door!! Beds suoer comfortable and qaterfall showers, yes small roons but its NYC. Subway right there can walk tO Central Park, Radio City, GMA, Rock Center etc. Highly recommend because just far enough from madness of times square!!! More

This was probably 2X what I would normally spend on a hotel so my expectations were high. I was shocked how tiny the room was, but I'm from out West so I assume all hotels in NYC are tiny. The bedding was very nice, and comfortable, as long as you didn't try to walk around the room. The location was... More

I stayed at the santuary with my sister in May 2012 as we visted from Australia on our first trip to NY, but it was our second hotel in NY on that trip (the previous one was in Chelsea and was great). Sanctuary is a nice hotel, the lobby is very trendy and very dark- its kind of like walking... More

I highly recommend this hotel - friendly stuff, beautiful hotel and rooms, well located to enjoy the city's top attractions. Rooms are good size, well designed. Free wifi that works very well. 2 cons - breakfast is dull and not enough storage space in the room - but still an excellent hotel. More

Great location, very nice staff that will help you with anything. The interior is well though through and you get this nice and relaxed feeling after a busy day in NYC. Great beds. Two small issues that were not perfect; The AC made some noise and there was not really a good place to put your suitcase since the rooms... More