Very rude and cold reception. Requested a spacious room and on high floor but was given a room at the 4th over looking Lexington Avenue. When I asked the receptionist whether the room is noisy or not she rudely answered " it is for you to judge not me" and never tried to help claiming this is the way they... More

The New York Marriott east Side is in an excellent location very near Central Park, Times Square and Grand Central Station. The hotel itself is beautiful with very clean rooms. The only downside is that you have to pay for internet in the room and it is very pricey at $16.99 per day. The hotel staff are amazing especially Carmen... More

I was a tour leader for a group I booked at this hotel; the group services leader was wonderful and took care of our needs without issue. Despite there being limited parking out front, the staff managed to get our two buses parked, unloaded, and moved out of the way easily for both our arrival and departure. Service was great.... More

The hotel staff at the counter acted like it was a bother to even look at you much less answer a question for you. I am from VA and maybe that is the attitude for NYC, but I have met some great people in NYC and this was not the place. The maid service was fantastic, always say hello and... More

My husband and I stayed at the Marriott East Side for 5 nights in April. The lobby is really nice, but the rooms are showing some wear and tear. Snags in the carpet, worn window coverings, sort of tired looking bathroom. The bed was very comfy. We chose this hotel for it's location, as we'd stayed there before. The location... More

I have stayed at the Marriott East Side a few times now, and each time I am impressed with the staff. From the doormen to the concierge floor, the staff are friendly and helpful. You can't do much better for location - Lexington and 49th make walking to Times Square, the Park, shops, etc. a breeze. The gym requires a... More

This is an excellent hotel, in the heart of the very vibrant East Side. The room was surprisingly comfortable and roomy, for a New York hotel. (I had two double beds to myself.) And the hotel building, which dates back to the 1920s, but is very modern inside, is totally charming. Unfortunately, I have to give them a one-star decrement,... More

I was in NYC for business and they selected this hotel for us. Looking for convenient, updated, clean and friendly. Got all of that. About 7 blocks off Times Square, 3 from the UN and 4 from Grand Central. No hassles whatsoever. The room was VERY well appointed and clean. I didn't try their bar or restaurant but for an... More

My parents and I stayed at the East Side Marriott for four nights in late April 2013. It's within the price range you'd expect for a hotel of that type in Manhattan, but it still felt expensive. I usually stay at Sofitel when I visit NYC but they could not accomodate 3 people in the same room, so I had... More