This hotel came recommended by a friend and it surpassed our expectations. Very clean, well appointed, and super location. It was a very quiet hotel, the bed was very comfortable and excellent shower. Bathroom is very small but to be expected. Clean is better than big. Lovely lobby, excellent concierge service. The only complaint was that wifi was not included.... More

We stayed at this hotel for 3 nights in May We were greeted by a friendly efficient member of staff who checked us in gave us all the information we needed and we were on our way to our room within minutes. Our room was as we expected after reading reviews on here Of a good size, flat screen TV,... More

Stayed for 8 nights (big mistake) Check-in was ok - got a BIG shock when I got to the room. Bathroom is about the size of 4 telephone booths (being generous). Towel rail in bathroom had been moved, but old holes not filled in. Bathroom door opened about 3 inches away from the toilet bowl - was very disappointed with... More

Situated right in the middle of mid-town Manhattan, this wonderful property exudes the air of a Grand era. The rooms are spacious and recently refurbished. The bathrooms are large and modern. The service is unobtrusive but truly first class, be it the front desk, concierge or housekeeping. Staying at this beautiful hotel truly made our vacation memorable and we look... More

Overall, it's an OK experience. The staff is accommodating, the lobby is impressive, the rooms are clean and in my experience larger than average. WiFi costs $12-$16 per day, depending on band width! The biggest detraction is the size of the bathroom. It's very small with an oversized sink installed to add insult to injury. Last visit here I was... More

hi, it was our 2.stay in this little nice hotel, and what can i say , it was good. our room was clean and but in the bathroom was somethings,that can be make better for this stars of this hotel.the breakfast in the hotel can be recommend ( buffet ) and the coffee was very good.

We stayed for three nights in a queen room at the Intercontinental in May 2013. The property is perfectly located in the heart of Midtown East and has two subway stations within (short) walking distance on Lexington Avenue. The lobby is very beautiful and shows the full history of the hotel while also transmitting a modern feel. We were checked-in... More

Having stayed at other Intercontinetnal hotels I was somewhat disappointed after my four night stay here. Check in was lacklustre - the check in didn't offer any advice on times / location for breakfast; the location of the gym or even how to find the room (this was apologised for when I raised it). The room was clean, though as... More

Great location, comfortable room, friendly and helpful staff, special shout out to Ramon on the door who was very helpful. I will definitely been back there shortly. But my rule is: no free wifi, no five stars.