Having read a few of the comments on this hotel I was slightly apprehensive as they seemed quite negative, however we need not of worried. We were greeted by very pleasant staff on the front desk and were made to feel very welcome. My mother and I stayed in the Hyatt for 3 nights and every one was without complaint.... more

Staying here for the week. The hotel is in an excellent location that's hard to beat. Got a great deal off the internet that couldn't be ignored. Had a great first night, until what sounds like a room of 8 drunken boys moved into the room next door that played rap music, cursed and shouted into the small hours of... more

Location is fantastic in between Grand Central and the Chrysler building, was lucky enough to get a conference rate which made it relatively cheap in new york terms but still in excess of $600 for 3 nights. Its a big place and tries hard but it is rather soul less, clearly designed for business travel. Didn't come across many of... more

This hotel was amazing, (it features in the film definatley maybe with ryan reynolds!) it is so grand and right next to central station, so the hussel and bussel is definatley there! i loved the shop in grand central station that sold muffins, bagels etc. it was lovely and definatley reccommended for a breakfast on the go! The hotel staff... more

The Grand Hyatt Hotel is very well located in the heart of Manhattan and just by Grand Central Station. The check-in and check out process was painless. The hotel lobby is huge and just very grand! Our room was on the 18th floor. We didn't have a view but didn't care as we didn't spend much time in the room... more

We stayed over a Friday and Saturday night in September. The location can't be beat--literally inside Grand Central Station. We had a quiet room that was well-decorated and comfortable for our stay. And we only paid $150/night (plus taxes and fees). Hotel valet parking is expensive but there is street parking available (on weekends at least) in residential areas within... more

Got a room that had dirty towel and washcloth on the floor of the bathroom. Bed was a bit rumpled also. Called houskeeping who kept promising that within th next 1/2 hr someone would be up to clean. 1/2 an hour turned into 2 hours with me calling them about 4 times. Seems I was begging them. My collegeage was... more

Stayed here 4 nights and after some scathing reviews, was pleasantly surprised. Check in was fast, room was good. The refurb is tasteful and stylish. Bathrooms are small but there is enough space on the wall shelves to put things. Good location, connected to Grand Central and so close to Bryant Park. The walls are paper thin so you will... more

Stayed here for 6 days with my Mum and Dad. We had 3 people to a twin standard room. Mum and Dad left for their Canadian holiday after 3 days, so cabin fever wasn't a problem. Got a good rate ~US$180/night, by trawling through the hotel websites and finding a mismatch between them and the Hyatt website. Used the Hyatt... more