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The Iroquois


Hotel class 4.0 of 5
49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036
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Reviews you can trust

88% Recommend
4.5 of 5 stars 410 reviews
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By trip type
All (410)
[ Date ] [ Rating ]
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5 of 5 stars
msrphila   1 contribution
Philadelphia, PA
7 Feb 2010 | Trip type: Couples New
1
person found this review helpful

My new bride and I (both 59 years of age) had the most incredible honeymoon in New York, staying at the Hotel Iroquois. From check-in, to the quality of the room, to the helpfulness of the concierges, to the level of service - we could not have been more pleased with our stay. The decor of the room was great.... more

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4 of 5 stars
jonesylake   7 contributions
Canada, Kentucky
3 Feb 2010 | Trip type: Solo travel New
1
person found this review helpful

i understand from what you wrote as my room carpet was worn and older. but...i requested a smoking room so i knew the room would be colder and in that area. the king size bed was amazing, loved the furnishing and attention to detail on most things. a special thanks to angelique and nick who helped me being alone. they... more

Management response from
IroquoisFrontDesk, Front Desk Manager

Dear Ms. Crocker, Thank you for taking the time to review our hotel. It was truly a pleasure accomodating you during your stay, and we will look forward to welcoming you back to the Iroquois! Take care, Caroline Lakin Front Desk Manager

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2 of 5 stars
bassethounds2   5 contributions
bassethounds2
2 Feb 2010 | Trip type: Family
1
person found this review helpful

We went to New York for a long weekend and were so very disappointed in this hotel. We were able to speak with the concierge once while there from a Friday night until a Sunday morning. The carpet in our suite was worn and dirty looking. The screws on the bottom hinge of the bathroom door fell completely out and... more

Management response from
scottgeres, General Manager

Thank you for taking the time to complete this trip advisor review. Your direct feedback is a way that we gain insight into guests’ experiences and identify some of our opportunities for improvement. I have reviewed your comments with all necessary departments in our hotel and can assure you that they will be addressed accordingly. I apologize for the inconveniences...

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1 of 5 stars
curlyhead77   1 contribution
philadelphia, pa
1 Feb 2010 | Trip type: Couples

My husband and I stayed here for 1 night this past weekend. The staff at the front desk were unprofessional and rude. We pre-arranged an upgraded room, and at our arrival we were unpleasantly told that it was not possible, we were then escorted to a tiny room across from the elevator! We finally ended up on a smoking floor... more

Management response from
scottgeres, General Manager

I wanted to take a moment and apologize for the inconvenience that occured to you during your stay at the Iroquois hotel. I want you to know that I will forward your comments to the Director of Front Office for further discussion and future development. After reviewing your reservation, I did not notice any request for an upgrade until you...

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3 of 5 stars
nywhiz   44,388 contributions
New York City, New York
28 Jan 2010 | Trip type: Solo travel

With all the raves on this hotel and knowing how good the location is, I had high expectations that were just not met. The Pros Location comfortable bed & linens clean rooms reasonably quiet staff that tries hard & is pleasant if somewhat unpolished got a great price on travel-ticker.com excellent value buffet breakfast The Cons very small dark rooms... more

Management response from
scottgeres, General Manager

Dear NYwhiz, I wanted to reach out to you and thank you for taking the time to complete this trip advisor review. It is through direct customer feedback like yours that we gain insight into guests’ experiences and identify some of our opportunities for improvement. I have advised our team regarding your comments and we will strive to do better...

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5 of 5 stars
ortolano   1 contribution
new jersey
26 Jan 2010 | Trip type: Couples
1
person found this review helpful

Alex and his staff go out of their way to make you feel welcome. The hotel is in a great location, charming and friendly environment more

Management response from
IroquoisFrontDesk, Night Manager

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay with us, and my colleagues and I will look forward to welcoming you back! -Alex Cabrera Night Manager

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4 of 5 stars
SalParadisePA   1 contribution
Philadelphia
24 Jan 2010 | Trip type: Couples

We stayed for one night in a deluxe room; we were in town to visit an exhibit at MoMA, in easy walking distance. Pros: Nice, clean room in good shape w/ contemporary decor. The "Library" lounge on the ground floor was great for checking email. Free coffee in the AM. The staff was helpful and friendly. Very central midtown location... more

Management response from
IroquoisFrontDesk, Front Desk Manager

I'm please to hear you had an enjoyable stay at the Iroquois during your last visit to New York. Please know your comments and critiques, no matter how small, are brought to the attention of our staff in our always continuing efforts to better our service. We look forward to the chance of welcoming you again to the Iroquois on...

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4 of 5 stars
JFD117   22 contributions
Toronto
21 Jan 2010 | Trip type: Couples

Spent New Year's Eve and a few extra nights there. The location is excellent: walking distance to many sights, restaurants and all the action. Also steps away from the subway if you need to go downtown, or off the island. The rooms were excellent, clean, spacious and great beds. The bathrooms could have been slightly better (shower didn't work very... more

Management response from
IroquoisFrontDesk, Front Desk Manager

We are happy to hear you enjoyed your holiday staying with us. Being centrally located in the middle of Manhattan, we strive to be a place of comfort and relaxation for all our guests. With this in mind, its my pleasure to inform we are in the process of installing brand new bathroom fixtures in all our guestrooms. Thanks again...

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5 of 5 stars
niceocean   6 contributions
cold zone
19 Jan 2010 | Trip type: Friends getaway
1
person found this review helpful

Great stay. I loved the mattress and pillows...If they only would have fit in my suitcase :)They were truly missed when I got back home. What brand are they? more

Management response from
IroquoisFrontDesk, Front Desk Manager

We get many compliments on our beds, and I'm glad you enjoyed it so much. All beds on our property are Simmons Beautyrest. We hope to provide you more restful nights in the future! Sincerely, Caroline Lakin Front Desk Manager

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5 of 5 stars
Suzy96   1 contribution
New York
19 Jan 2010 | Trip type: Couples
2
people found this review helpful

My spouse and I travel to New York City every year to relax after the caos of yet another holiday season. For the past for years we have stayed at The Iroquois Hotel on 44th St. between 5th and 6th Avenue. Over those 4 years I have been introduced to the General Manager,Mr. Scott Geres, and have explained to him... more

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The Iroquois Also Known As

  • Iroquois Hotel New York City
  • Iroquois New York City
  • Iroquois Hotel
Address: 49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036
4.5/5.0
410
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