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BEST WESTERN PLUS Hospitality House

3.0 of 5
145 East 49th Street, New York City, NY 10017
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BEST WESTERN PLUS Hospitality House
Ranked #39 of 430 hotels in New York City
4.5 of 5 stars 413 Reviews
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413 reviews from our community

What travellers say about this hotel
  • Times Square(18)
  • Living room(14)
  • Bedroom apartment(13)
  • Friendly and helpful(13)
  • Great location(12)
  • Very clean(11)
  • Dining area(5)
  • Street noise(5)
  • Full kitchen(5)
  • Waldorf Astoria(4)
Traveller rating
    244
    132
    27
    5
    5
Only show reviews for Family (208) | Couples (39) | Business (17)
Date Rating
Maryland, USA
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

we recently stayed for 5 nights in the 8th floor in a double room that is really an apartment, with a living room and dining room plus a separate kitchenette...you cant find that in NY for the price...building is old but charming and very clean, the staff was extremely kind and accomodating, kudos to Sam for all the great tips... More

Was this review helpful? Yes
See 2 more reviews by lauraccss for New York City
Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
14 May 2012

Thank you for your review and patronage. We appreciate your feedback as that helps us to better serve our guests and you in the future. We hope to see you agin soon!! Wamrest Regards, Robert More

skeimig
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

My family of 5 stayed here for 4 days while visiting a college for my daughter. I will say that the hotel exceeded my standards in most categories. Room: PROS: We got a 1 BR suite. It had a kitchen, 1 BR and a living room with pullout couch. With a family of 5 we had more than enough room... More

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Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
8 May 2012

Thank you for your review and we are glad you enjoyed your stay with us! Our housekeepers will be very glad to hear you found your apartment clean. It is rare in NYC to have elbow room so we are glad you were able to take advantage of that in our large apartment suite. We have not had water pressure/temeparature... More

Philadelphia
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 7 May 2012

Wow, the biggest accommodations for the price. I felt like I just stepped into my own private apartment. Very comfortable and affordable. More

Was this review helpful? Yes
Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
14 May 2012

Thank you for your review and patronage. We appreciate your feedback as that helps us to better serve our guests and you in the future. Thank you again..we hope to see you soon!! Warmest Regards, Robett More

global
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 May 2012

We stayed here end April early May 2012, Our room, 2A faced the street so was quite noisy at night, we did however get used to the noise. The 2 bedroomed apartment was a very good size for 5 adults and we weren't crowded at all. Could have dodne with a second bathroom though for that first trip in the... More

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Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
8 May 2012

Thank you for your review and patronage. We appreciate your feedback as that helps us to better serve our guests and you in the future. We hope to see you next year! Your's in service... Warmest Regards, Robert More

az
Top Contributor
53 reviews 53 reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 May 2012

Thanks to Sam and Eddy, at the front desk, and Thomas (maintenance). Our suite was more like a one bedroom apartment. Kept very clean. Not fancy, but we had an excellent experience. Lots of restaurants nearby. Easy to take the subway or walk to everything in the city. Suggest you try La Giocanda on 53rd St. near 3rd Ave. for... More

Was this review helpful? Yes
See 4 more reviews by hereford for New York City
Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
8 May 2012

Thank you for the positive review and for your patronage of our hotel and brand. We also greatly appreciate the honorable mention for Sammy , Eddy and Tom. We hope to see you again someday soon! Warmest Regards, Robert More

Dallas, Texas, United States
1 review
5 of 5 stars Reviewed 30 April 2012

I wanted to take an opportunity to thank the wonderful staff at this hotel. My high school friends and I met in NYC for a girls getaway reunion. Without prompting, we were upgraded to the 2 bedroom penthouse suite with rooftop deck! What a treat for all of us. The front desk was always helpful and gave good suggestions for... More

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Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
8 May 2012

Thank you for this very nice review and for your patronage of our hotel and brand. We are glad your friend is better and that we were able to extend the departure time to help. We appreciate your business and we certainly hope to see you back again soon! Your's in service! Warmest Regards, Robert More

Canberra
1 review
5 of 5 stars Reviewed 28 April 2012

Our family of five, including 3 young children, stayed in one of the 2 bedroom apartments. The service provided by Sam and the rest of the team was outstanding, even housekeeping was happy to return later in the day to accommodate sleeping jet-lagged children. The facilities were first rate - full size fridge, all appliances in order except for the... More

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Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
30 April 2012

Thank you for this very nice review and for your patronage of our hotel and brand. We appreciate when we have young families and we hope to see you back again soon! More

Soest
2 reviews
5 of 5 stars Reviewed 26 April 2012

Very good hotel, great location, excellent service and the best bed I have ever slept in! Breakfast room is too small and crowded but you can take breakfast to your room instead! Rooms are spacious and well equiped! No noise, just sound of airconditioning outside but you get used to that quickly. It was my second stay at this hotel... More

Was this review helpful? Yes
Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
30 April 2012

Thank you for this very nice review and for your patronage of our hotel and brand. Your feedback helps us to improve. We will be looking at the water pressure in our apartments and especially the you slept in. We appreciate your business and hope to see you again soon. Warmest Regards, Robert More

Helsinki
1 review
4 of 5 stars Reviewed 24 April 2012

Stayed for a week in April 2012. Had a two bedroom apartment for a family of two adults and two teenagers. Large and clean rooms with a lot of space compared to other New York hotels. Breakfast was included, decent and served its purpose. The kitchen was clean and well equipped but we never used it. The front desk was... More

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Rheykyavik, Iceland
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 23 April 2012

Suites are actually regular-sized New York City apartments. We stayed in a one-bedroom and were VERY comfortable. Service was average, but no complaints here (after all, it's a Best Western). Elevator broke down for a day, but we managed since this place is smack dab in the middle of midtown. Pizza shop and Japanese restaurant at the ground level add... More

Was this review helpful? Yes
See 4 more reviews by GlootsMan for New York City
Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
30 April 2012

Thank you for this very nice review and for your patronage of our hotel and brand. We appreciate when we have lovely guests such as yourselves and we hope to see you back again soon! Thank you for your feedback. Sorry about the elevator, we were making needed repairs at a time when most guests are out of the building.... More

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Additional Information about BEST WESTERN PLUS Hospitality House

  • Best Western Hospitality Hotel
  • Best Western New York City
  • New York City Best Western
  • Best Western Hospitality House
  • Best Western Hospitality House New York
Address: 145 East 49th Street, New York City, NY 10017
Price range (per night):* INR15,874 - 28,764

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BEST WESTERN PLUS Hospitality House
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