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BEST WESTERN PLUS Hospitality House

3.0 of 5
145 East 49th Street, New York City, NY 10017
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20% off room rate
Ranked #36 of 430 hotels in New York City
4.5 of 5 stars 364 Reviews
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364 reviews from our community

What travellers say about this hotel
  • Times Square(14)
  • Friendly and helpful(11)
  • Living room(10)
  • Great location(9)
  • Bedroom apartment(8)
  • Dining area(5)
  • Full kitchen(5)
  • Very clean(5)
  • Waldorf Astoria(4)
  • Central park(4)
Traveller rating
    219
    111
    25
    4
    5
Only show reviews for Family (177) | Couples (35) | Business (14)
Date Rating
TBTr
Oslo
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 14 February 2012 NEW

We just game back from a 4 nights stay at this hotel. We liked it so much in October 2011, that we started 2012 there as well. This time we had a 1 bedroom apartment. It's still a lot of space to be on Manhatten. The bathroom was a bit worn down. One afternoon we didn't have hot water. We... More

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Wardy09
Sydney
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
2
people found this review helpful

We are a family of 4 adults and we stayed here from the 11th-16th Jan. We booked a 2 bedroom apartment and when we walked in we were delighted at how spacious it was. Our king bedroom was large and the living area also provided plenty of space. The apartment was clean and nthe furnishings looked new and were so... More

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iloveholidays077
country WA
Contributor
14 reviews
11 helpful votes
5 of 5 stars Reviewed 4 February 2012
3
people found this review helpful

After researching on TA, this hotel seemed to have what we needed and it definitely did. Sam, on the front desk was extremely helpful with all sorts of info on locations of restaurants, tours and the best way to get to anywhere in the NYC area. Our 2 bed apartment was a great size for our family of 5 -... More

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Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
9 February 2012

Thank you for your feedback and visit with us! Sam will be so happy to see that his service to you was noted here.. Walking is easy from our hotel and the best way to travel around midtown, fastest way to go and to see things. I always suggest to bring your walking shoes to NYC!! Thank you for staying... More

viclapp
Frankfort, NY
Contributor
11 reviews
17 helpful votes
4 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Booked this hotel on Priceline for a great price! We (3 friends) were pleasantly surprised to find that we had a very well-equipped kitchen, living/dining room with sofabed, large bedroom and spacious bathroom. The location was very convenient and the staff was quite helpful and friendly. We were only there for the weekend, but we all commented that we'd wished... More

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Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
9 February 2012

Thank you for staying with us.. We hope you saved that extra night to come be with us another time! we would love to see you again. We are glad it was a pleasant and memorable trip to the Big Apple. Come back soon!! Yours in Service... Robert More

Christine H
Lincoln, United Kingdom
1 review
3 helpful votes
5 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

Four of us stayed in a 2 bed apartment for 10 days and thoroughly enjoyed our experience. Having been to New York before and was expecting a lot less for our money, we were pleasently surprised by the space, cleanliness and excellent location of this hotel.The breakfast was adequate and plentiful, but would suggest that two toasters is more appropriate... More

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Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
9 February 2012

Thank you for this review and your patronage! We are very happy you enjoyed your stay! The toaster at the breakfast is a double four slot, we will look at perhaps adding another. We are space challenged at our breakfast especially now that we also have hot eggs and sausage (or bacon). Thank you for your feedback and suggestions. We... More

Eve H
Melbourne, Australia
Reviewer
5 reviews
16 helpful votes
4 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

Clean and comfortable hotel in a fantastic location. We easily walked home from a Broadway show at night and felt perfectly safe. We walked almost everywhere we wanted to go but there was a subway station very close by which we used to get down to Battery Park one morning. And when we decided to do the City Sights Hop... More

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Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
2 February 2012

Thank you for your review and business. We appreciate your feedback and use it to improve. I see that you did request a higher floor and we do our very best to honor all requests. We had many rooms occupied from before New Years Eve at that time and no high floor rooms were checking out on the day of... More

3mmartinlexington
Lexington, South Carolina
1 review
1 helpful vote
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We stayed in a 2 bedroom apartment suite! It was so perfect for a family of 5. The beds were SO comfortable. Everything was so clean. We have been to New York 7 or 8 times staying in different hotels and this was by far our best experience. It is centrally located so it was an easy walk to Time... More

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Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
2 February 2012

Thank you for your greta review and stay!! We are very happy you found it to be a nice experience for you and your family. It's nice to hear that you have tried other NY hotels as welI and liked our. I will let our houskeepers know your mention of cleanliness too. Our ungsung heros!! will make sure to recognize... More

Lindsay C
Adelaide, Australia
1 review
2 helpful votes
5 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

Stayed in January with our family in a 2 bedroom apartment. Had a good amount of space for being so close to things in the city. Could use the kitchen, but you would miss out on the restuarants nearby on 2nd avenue.All the staff were great and helpful, especially Sam on the front desk who helped fix a mixup with... More

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Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
2 February 2012

Thank you for your review and business. We are delighted you found it to be a positive experience for you and your family. Thank you for mentioning Sam, I will make sure to recognize his service to you. We hope to see you agian someday soon!! Warmest Regards Robert More

Pink_bear19
Geelong
Senior Contributor
26 reviews
37 helpful votes
5 of 5 stars Reviewed 26 January 2012
3
people found this review helpful

Stayed here with family in January. We booked a 2 bedroom apartment and were given the penthouse with our own roof terrace garden as an added bonus. Really spacious apartment with everything needed - separate kitchen, dining and lounge rooms with 2 spacious (and comfy) bedrooms. Breakfast is included in the breakfast room downstairs - good enough variety of cereal,... More

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Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
27 January 2012

Thank you for your review and stay! We are so delighted that you enjoyed your time here! We hope that we get to serve you again the future! Yours in hospitality! Warmest Regards, Robert More

bernardjhayes
Melbourne, Australia
Senior Contributor
23 reviews
20 helpful votes
5 of 5 stars Reviewed 20 January 2012
6
people found this review helpful

Location,location.If you are thinking of booking this hotel do it before you miss out.Price and brilliant service makes this a no brainer.Super Clean and very well maintained property puts you right in the thick of Manhatten.(I spent 40hours researching the best location,price,size reqs for my family and I got it in the bag) .The stand out for this hotel is... More

Was this review helpful? Yes
Robert Gaeta, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
27 January 2012

Dear Bernard, We are so very happy that you had a nice experience here!! We really appreciate your review and your patronage. Thank you from the bottom of our hearts from Sam, myself and all the staff!! We hope you will honor us to come visit again one day soon! Please always consider us your good friends in NYC!! Warmest... More

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BEST WESTERN PLUS Hospitality House Also Known As

  • Best Western Hospitality Hotel
  • Best Western New York City
  • New York City Best Western
  • Best Western Hospitality House
  • Best Western Hospitality House New York
Address: 145 East 49th Street, New York City, NY 10017

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