We chose this hotel mainly due to its proximity to New York Presbyterian hospital (across the street). Our “junior suite” was about the size of a standard hotel room (outside of the city) and included a king bed and fold out couch, a small kitchen and single bathroom. There was also free wifi. The kitchen included some basics for cooking... More

We stayed at the New York-Presbyterian Guest Facility (aka Helmsley Tower) on two visits to New York for appointments at Memorial Sloan-Kettering, which is only a block away. The rooms we stayed in had kitchenettes that were fairly well equipped for lengthy stays, including a real refrigerator and a small gas stove. We had to call the desk about a... More

I stayed here primarily based on location (proximity to hospitals) as well as its kitchenette. The rooms were otherwise no frills, but the bed was comfortable and had all amenities I could have wanted. Despite this being New York, I had no problems with street noise at night. There are 24-hour fruit stands outside the hotel, across the street, for... More

It is true that the staff at the desk is very, very busy but a little consideration for their situation goes a long way. I found them unfailingly helpful while they were multi-tasking reservations, by phone, arriving mail, calls from the rooms, special requests and arriving guests all at the same time. We are planning to stay here again this... More

Located next door to 3 major hospitals the Helmsley Medical Tower - NYP Guest Facility is as convenient as it is comfortable. I love the staff here. They realize just about everyone using the guest facility is there because of a medical necessity and genuinely care about their comfort. They offer full concierge services, although at times they can be... More

My husband and I stayed here the night before his surgery, and I stayed during his hospital stay. It's not a luxurious vacation accommodation, but it is extremely clean and comfortable. No bedbug worries here. I always felt safe, especially returning late at night after spending the day at the hospital. The convenience of having a place to stay just... More

NOT a hotel for recreational tourists, but, if you're facing surgery in one of the 3+ hospitals it is right next to, this IS the place for you. Its interior decor is a little dated, but it is kept scrupulously clean; its staff are well-accustomed to helping "patients" every way possible; and you never will hear any noise from other... More

I have stayed here on several occasions when I needed to be near Weill Cornell Medical Center. The location is perfect. It's reassuring to be right across the street from the hospital. The neighborhood is also excellent, with retaurants, pharmacies, and food stores nearby...and almost all deliver whatever you might need, right to your door. Unfortunately, on my most recent... More

I stayed at the New York Presbyterian Guest Facility in May 2011 while traveling with a sick family member for whom this facility was recommended. I have traveled many places in the world and I can't name a single place anywhere in 40 years of traveling where I was treated so badly. Starting with the young lady at the front... More