Best hotel, service, location and charme in NY! Unfortunately we spent here just one night but has been a dream! We loved it! Beautiful room, with a big mosaic bathroom , big comfortable bed. Fantastic , simply a dream hotel!

Have just returned from a 3 night stay at this hotel and I loved it here., I found most of the staff friendly,polite, courteous and welcoming. The staff in the restaurant maybe not quite so, it was odd no to get a friendly 'good morning' as you came down for breakfast that we got everywhere else in NY! Agree that... More

Stayed at The Plaza as part of celebrating my son's birthday. Had a gorgeous 1-bedroom suite. Normally stay in 5-star hotels but this is the best yet!! Brought a birthday cake to the room when we arrived & a signed card from Plaza staff - nice touch! Would go back in a minute!

Stayed at the Plaza for three nights, wonderful location. The rooms and public areas were beautiful, it is a shame that the renovation work detracts from the overall experience. The staff in the restaurants were friendly, but unfortunately not very effective not efficient. The three elevators were small, and so there was often a long wait, not helped by the... More

Stayed here last month, excellent hotel in a fantastic location, rooms are well furnished, spacious with really comfortable beds. Refurb has really livened this iconic hotel back to former glory, and for shopping couldn't be better situated Tips Played Bethpage Black, organised my own tfr, 39 miles to golf course, $150 each way, left at 5.30am, walk up tee times... More

Upon checking in, the front desk notified me that the suite that I reserved two months in advance, with a non-cancel clause would not be available for the four nights that I had reserved it. They rudely down graded me, and my family without regard. I asked to speak with the manager Ashlee,but she refused to come out of her... More

what a disaster. stayed at the hotel this weekend, and woke up to jackhammers at 8am on saturday morning. apparently, the whole hotel is going to by covered with cloth and construction crews will be working starting from 7am every single day except for sunday morning. every brochure in the room talks about the 'like new' renovation a few years... More

Stayed at this beautiful hotel for 3 nights. The fabric of the place is amazing. Stunning bedrooms, bars and reception rooms BUT the staff are a so dismissive, rude and arrogant. This is not a cheap place to stay. I do expect the staff to at least be civil. If staff were to behave this way in th uk they... More

I was extremely impressed with this hotel during our recent stay to NYC. The hotel and the rooms were very clean. I felt safe while we were there. And the best part? It's one of the most affordable deals in NYC. The hotel shuttle made it very easy to get to NYC public transportation. The staff was very helpful, from... More