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Hilton Garden Inn New York - Chelsea

3.0 of 5
121 West 28th Street, New York City, NY 10001 (Manhattan)
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Hilton Garden Inn New York - Chelsea
Ranked #105 of 435 hotels in New York City
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941 reviews from our community

Traveller rating
    439
    392
    75
    20
    15
See reviews for
Families
244
 
Couples
247
 
Solo
82
 
Business
132
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Washington, DC
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

I travel in and out of Penn Station a lot and this hotel is my favorite choice if I can get it for the right price (under 200). It is one of 3 Hiltons within a few blocks of Penn -- (there's another HGI on W.35th St (betw 5th & 6th Ave) and a Hilton "Fashion Center" on W.26th (betw... More

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See 10 more reviews by RCWashington for New York City
Frederick, United States
1 review
4 of 5 stars Reviewed 17 May 2013 NEW

Very nice stay close to Penn station less than 5 minute walk. Good location. Friendly staff. Had complimentary cookies and water in lobby in afternoons for quest gave bottles of water on arrival & departure to my family.

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Review collected in partnership with Hilton Garden Inn

United States
1 review
4 of 5 stars Reviewed 16 May 2013 NEW

This hotel was great for our weekend trip to the city. The location is convenient to many places on the West Side. The room was nicely furnished and very clean. The staff was really friendly. If you are parking over the weekend, there are free spots in front of the hotel. The room was a little small though for stays... More

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Review collected in partnership with Hilton Garden Inn

Pine, Arizona
Top Contributor
103 reviews 103 reviews
94 hotel reviews
Reviews in 79 cities Reviews in 79 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

I stayed four nights this week, having arrived on the Amtrak train from Arizona. Many years ago I stayed at the Hotel Pennsylvania, but that place seems scary these days, so the Hilton Garden is just a few blocks walk from Penn Station, and it was quite satisfactory. I guess $215 per night is not a bad rate for midtown... More

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Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 May 2013

This was a great little hotel in the middle of NYC's floral district. Everyone went out of their way to welcome us and make our brief stay pleasant. Our room was immaculate and well-appointed, as were the public spaces we used. The beds were comfortable and the linens fresh and crisp. The building and rooms are small, but not cramped;and... More

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See 3 more reviews by luvthebigapple for New York City
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 11 May 2013

Overall not the best hotel, however for the location in New York and the price we paid from priceline not bad at all! Room was slightly cramped and hallways felt claustrophobic. Beds comfortable enough after a long day.

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Seattle
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 11 May 2013

This property was a little stingy with late check out and overall offered just average service and amenities. The fitness room is woefully under proportioned and the elevators are a bit overtaxed. The location is fine but there are so many options in this part of Manhattan that I would not choose based on geography alone.

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See 2 more reviews by morerainplease for New York City
hgichelsea, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
16 May 2013

Dear morerainplease, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your input and if your travels take you back to NYC, we hope you will think of us. Sincerely, Silvio Zinnanti szinnanti@alliancehospitality.com 212-564-2181 More

Los Angeles
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 9 May 2013

I recently stayed here for three nights, and this HGI is fairly typical, but the room is definitely a bit on the small side. However that is pretty standard for most HGI and Hampton Inn in NYC and major cities. The service is definitely the highlight and I am pleasantly surprised that there are porters waiting in the entrance to... More

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See 2 more reviews by Carfield0830 for New York City
Rio de Janeiro
Top Contributor
84 reviews 84 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 8 May 2013

You'd never expect a HGI in NYC to be good, but here it is! Obviously privately managed, the breakfast is batter than at any other HGI I have seen, the facility is clean and attractive. The hotel is tall and very narrow, so it has no suburban feel. The two elevators are always busy and the lobby is tiny. Despite... More

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See 7 more reviews by jbcarioca for New York City
New York City, New York
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 7 May 2013

We booked a room with two separate beds. The standard of the hotel is pretty low and the two major concerns with regard to our room was that it wasn't spacious and it smelled cigarette smoke. One positive thing is that the hotel has a quite good location, especially if you're visiting Manhattan for the first time and want to... More

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See 4 more reviews by Felippe M for New York City
hgichelsea, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
9 May 2013

Dear Felippe M, Thank you for taking the time to share feedback on your recent stay at the Hilton Garden Inn Chelsea. We apologize for the unpleasant cigarette smoke smell you experienced during your stay and we are sorry we were not able to provide you with the quality of services and amenities you deserve. We pride ourselves on having... More

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Hotel Summarization (Beta)

What travellers say

  • Times Square(48)
  • Very friendly(46)
  • Penn Station(35)
  • Great location(33)
  • Flower district(27)
  • Very clean(20)
  • Short walk(17)
  • Business center(14)
  • Friendly and helpful(13)
  • Good value(12)

Additional Information about Hilton Garden Inn New York - Chelsea

Address: 121 West 28th Street, New York City, NY 10001
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#93 Business Hotels in New York City
#94 Family Hotels in New York City
Price range (per night): INR14,184 - 25,167
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Delight in Hilton Garden Inn New York/Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy’s, Fisher Price, Cisco Systems. ... more   less 
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Hilton Garden Inn New York - Chelsea Hotel
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton

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Hilton Garden Inn New York - Chelsea
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