Toilet in room next door overflooded which came over into our room. Our carpet was soaked for the entire time we were there and due to the hotel being fully booked they could not move us into another room. Because of this, our room along with the hallway smelled of sewage and mildew. In addition to being disturbed from our... More

We stayed at the Quality Inn Midtown West from May 3 - 7th. The staff was excellent, very friendly and knowledgable. The hotel isn't close to any subway so be prepared to walk to Penn Station or Herald Square (about 6 to 9 blocks). The area immediately around the hotel is a bit run down but great restaurants are located... More

stayed for the 5 boro bike tour. parking nearby and very reasonable (by nyc stds) which is a big plus. food was good staff was great. overall excellent value. I would recommend this hotel in the mid town west area.

Stayed at this hotel twice and both times I'd say it's a solid hotel. Nice beds, good standard accommodations. The rooms are a little worn and the rooms are a bit tight, like many NYC hotels, but they have added a cute breakfast area downstairs, provide free breakfast (sausage, eggs, yogurt, toast, cereal, danish) that is better than just continental.... More

A little off small hotel (82 rooms) but ok if you dont mind some walking. Very close to the High Line which is definitely worth seeing. Reception staff is friendly and helpful, but since only one person is working at the front desk expect some waiting at check in and rush hours. Rooms and bed ok and wifi excellent. The... More

Upon our arrival at the hotel, around noon that day, the front desk associate was quick to inform the bellboy to take our luggage so it can be stored as the room is not yet ready --- we did not receive proper greeting and did not feel welcomed. Came back at exactly 3pm for check-in, we were able to go... More

This is a first time stay, and definitely would be back. The staff couldn't have been nicer. it was close to everything for me. I will definitely be back here. The front desk staff was able to give me an extended check-out, which was great. The cleanliness of the rooms was exceptional.

Well situated in the city. Relatively close to the PEN station, where you arrive from JFK Airport. The room was very small but for 1 person it was ok. Very clean. An ample breakfast was included in the price. I appreciated the friendliness of the staff.

The rooms are small and a little worn, but the staff was very nice and the location is good. It was great for the quick night we stayed there. Would want more for a longer stay, but then it would cost an arm and a leg, vs.just an arm!