I normally stay in much more upmarket properties than Holiday Inn Express but this time decided to take a risk on this well-located and priced property and was happily surprised. The lobby and breakfast area are quite cramped, but the staff is friendly and professional. Lots of choice at breakfast, including yogurt, pastries (lots and lots of pastries, which I... more

We were very impressed with this hotel - they let us check in early and leave late - staff were incredibly friendly and accomodating (Randy the bellboy was very helpful and didn't appear to expect tipping every time we saw him but just enjoyed his job which we were very impressed with). We had a spacious suite on the 10th... more

I took my daughter for surprise 5-day trip to NYC for her 16th birthday. I actually got reservations at the Holiday Inn Express through Priceline, so it was a really good deal. We LOVED staying at this hotel. The location is absolutely perfect - right off 5th Avenue for sightseeing and shopping. Just the right distance between the Empire State... more

I was a first time visitor to New York and I stayed at the hotel for one week. The free breakfast which was included was very convenient. The hotel also has free internet. The hotel is very close to time square, the visitor information center, local bus tour companys, the subway system and most Broadway theaters. It is also within... more

I booked this hotel from the rave reviews posted on tripadvisor. Upon arrival, the receptionist was quite abrupt and not friendly. But it seemed that new yorkers I have met there adopt this sort of nature. The room I was given was near the emergency fire exit stairs. And the room smelt like cigarettes. I requested a non-smoking room and... more

This hotel is in the perfect location.. very close to Times Square, Rockefeller Center, Grand Central etc. I traveled with 3 college friends and we never felt unsafe in the area at any time. The staff always greeted us with a smile and were very helpful. When we asked for towels at the desk, they were delivered almost immediately. There... more

This hotel is in a great location for seeing many of the attractions of Manhattan. It is close to Times Square, Rockefeller Center, and shopping on 5th avenue. Other attractions are only a short subway or taxi ride away. The hotel itself is a typical HIE with clean rooms, free internet, and free breakfast. The only difference, as noted by... more

The rooms seem clean but are very small ; same for bathrooms not alot of place to move around in room Our real problem was that the room smell bad; like urine. We tried to switch rooms but head the same problem. The reception could not really help out as it was late and we had a baby with us... more

Stayed here for one night with my daughter and a friend. The room was small as expected, but completely adequate for the three of us. We were impressed with the cleanliness of the rooms and the comfort of the beds. We were on the 4th floor right next to the elevator, but never heard noise from the elevator or the... more