You've read the good reviews, and you've read the scary reviews. Here is the truth about the Sutton Place Suites in New York: it's all about your attitude. If you're going expecting a full-service, fancy hotel, don't stay here. But if you love the city and have always fantasized about having your own New York apartment, this is the place... More

What can I say, nothing like what you see on the website! The door to our appartment looked like you could knock it down if you did kick boxing...The dust was so thick you could make a jumper out of it....The heating was turned on every morning at 5.30am by someone hammering at the pipes.....The rooms were never cleaned which... More

My young family and I (2 adults and 2 children) stayed in 6F of Sutton Place Suites (SPS) and had problems with the property management/owners/staff even before we got to the apartment. We tried to ring and email SPS before leaving home to request a cot for our 1 year old. We received no response to any of the many... More

Perfect for larger families. I booked a week at Sutton Suites with a sigh of relief, believe me it is not easy to find suitable accommodation in New York for a family of five. Our children are aged 7, 10 and 12 so are too young to sleep in a separate hotel room and all the packages/search engines I tried... More

My wife, daughter and I stayed at the Summit Suites March 20, 21, and 22, 2008. I had booked the room quite a bit earlier, and had selected Sutton Suites because it was a lot less expensive than the hotel options. After I spent some time reading the reviews, I was really worried and expecting the worst. Based on reading... More

We couldn’t justify paying what the mid price range hotels were charging at probably the most expensive time of the year to visit New York, so, after much research we stumbled upon the Sutton Suites which was more affordable. Don’t get me wrong, this was still not cheap (averaged at $335 a night) and had also received quite poor reviews,... More

When we arrived at Sutton Suites we were put in Apartment 2 on the second floor - this was very noisy and the apartment was in need of a refresh - bed settee did not work, railings were lose and the bathroom was very shabby with a loose basin. If we had to have stayed in this apartment another night... More

We stayed in a 2 bedroom apartment for 4 nights in the Sutton Suites. The place was great. Staff were friendly and helpful but not overly hassly. The place looked just like the pictures on the website. I've noticed other reviews saying the place was cold but we had the opposite experience, it was lovely and warm when it was... More

Subject: Sutton Place Suites Location: New York City, New York Title: Hated the place ID#: 11709645 My family and I booked this hotel online and HAD to prepay for it. It was the worst mistake we could have made. The place had scaffolding on the outside and no proper doorman or receptionist.. It was definitely NOT what we saw on... More