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All 430 New York City hotels »

Hampton Inn Madison Square Garden

3.0 of 5
116 West 31st Street, New York City, NY 10001
Hotel amenities
Ranked #85 of 430 hotels in New York City
4.5 of 5 stars 508 Reviews
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508 reviews from our community

What travellers say about this hotel
  • Penn Station(26)
  • Great location(12)
  • Front desk staff(8)
  • Empire state building(8)
  • Complimentary breakfast(7)
  • Very good(7)
  • Friendly and helpful(6)
  • Rooms are small(6)
  • Free internet(5)
  • Fresh fruit(4)
Traveller rating
    232
    209
    44
    11
    12
Only show reviews for Family (99) | Couples (107) | Business (44)
Date Rating
Micky_and_dani
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 14 February 2012 NEW

My fiance and I stayed at this hotel for the new year and it was a very pleasant experience. Breakfast is great but get in early, it doesn't ever run out of food its more then plentiful but can become quite busy as expected. takeaway bags are great for breakfast on the run. Miriam is a legend, she organized with... More

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nitindg
New Delhi, India
Reviewer
3 reviews
4 of 5 stars Reviewed 7 February 2012

The Hampton Inn MSG is my new favorite place to stay at in Manhattan. I have been coming to New York for the last 6 years and have stayed at a bunch of different hotels but none compare to the hospitality and warmth of the Hampton Inn MSG. The front desk staff is so cheerful and helpful, that you forget... More

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Hunter Glass, General Manager at Hampton Inn Madison Square Garden, responded to this review
9 February 2012

Dear Guest, I LOVE that we are your new favorite place to stay! Excellent Customer Service has been our almost sole focus of attention in the past few months; I am THRILLED to hear that you enjoyed our Team. I am also very pleased to hear that you enjoyed our Breakfast in the morning and Soup Social in the evening,... More

zjerre
Lommel, Belgium
Reviewer
3 reviews
4 of 5 stars Reviewed 2 February 2012

We stayed here during the memorial weekend last year. I know my review is a bit late but i still wanted to add it. we stayed here for 4 night and it was worth the price! the rooms were clean, altough small. we were with 4 adults so 4 big suitcases. it was pretty hard to make your way trough... More

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Hunter Glass, General Manager at Hampton Inn Madison Square Garden, responded to this review
3 February 2012

Dear Guest, Thank you for taking the time to write this review. A lot has changed since Memorial Day! We have upgraded our breakfast from "simple" to what most people call excellent! We have made many changes at the hotel, I hope that you come back soon and see what we have done! Thank you again for the review and... More

NonnaAA
Bergen County,NJ
Contributor
18 reviews
2 helpful votes
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

We always choose Hampton no matter where we are travelling, and this one did not disappoint. The room was gorgeous, the staff were exceptionally friendly, the location could not have been better, and the price was right. More

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Hunter Glass, General Manager at Hampton Inn Madison Square Garden, responded to this review
3 February 2012

Dear Guest, What can I say...Thank you for this very nice review! I am very pleased that you enjoyed your stay with and especially our Team. I am also very pleased to hear that you enjoy the Hampton Brand, thank you! I hope that when you come back to New York that you will stay with us again! Sincerely, Hunter... More

Rodrigo G
Boston, Massachusetts
1 review
4 of 5 stars Reviewed 30 January 2012

Perfect location the rooms are small, yes, but they are clean and quiet. The staff is especially friendly and ready to lend a hand. I stayed only for one night for a last minute business meeting, which went very well. My colleague and I loved the breakfast; however the wait for the elevators was extremely long. The location is the... More

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Hunter Glass, General Manager at Hampton Inn Madison Square Garden, responded to this review
1 February 2012

Dear Business Traveling Guest, I am very pleased to hear that you enjoyed your stay with us, and I especially enjoyed your comments about our Team Member Vitaly. In my opinion, Vitaly is one of our best thinkers. He often anticipates our guests needs even when they themselves don't know there may be an need. Your example of 9/11 Memorial... More

plcSaintJohn_Canada
Saint John, Canada
Contributor
17 reviews
4 helpful votes
5 of 5 stars Reviewed 30 January 2012

We were leaving on the train from penn station so ....if you walk about 3min down your right there ...it was close to a lot of restaurants and shopping and subway and buses and trains...very small rooms and small beds ...but great breakfast great value ...clean luggage storrage beverage station ....friendly staff .....free wi fyi nice hotel More

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Hunter Glass, General Manager at Hampton Inn Madison Square Garden, responded to this review
1 February 2012

Dear Valued Guest, Thank you for writing this nice review of your stay at our hotel! I'm very please that you enjoyed our location. It is very nice to be able to get just about anywhere from here. I am pleased to hear that you enjoyed our free internet as well as our complimentary breakfast! I hope you come back... More

FamilyofFiveNJ
N.J.
Senior Contributor
29 reviews
48 helpful votes
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Our extended family of seven, consisting of four adults and three children, booked two rooms for one night at this hotel. We traveled by train into New York CIty and found this hotel to be very close to Penn Station. We arrived to check in to the hotel late morning and were able to leave our luggage as our rooms... More

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Hunter Glass, General Manager at Hampton Inn Madison Square Garden, responded to this review
1 February 2012

Dear Guest, I am very pleased that you liked our location. It is very simple to get to Penn Station and most of New York's subways and trains; only a half a block away! It is very nice to hear that you enjoyed your stay with us and I hope that you will stay with us again. Thank you for... More

eshjerm
Farmingdale, New York
1 review
5 of 5 stars Reviewed 21 January 2012

you want the best service. this place is the best to stay. perfect location, blocks away times square and the theater district. right near macys. from check in to check out. what a staff. jamine, miriam, darell, the general manger himself, and of course devon the late man.you probably cant get good service like this at a 5 star hotel.... More

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Hunter Glass, General Manager at Hampton Inn Madison Square Garden, responded to this review
1 February 2012

Dear Valued Guest, Thank you very much for writing such a nice review of your sty with us! It is sooo nice to hear that you enjoyed our Team, especialliy the General Manager ;-) ok just kidding, but it is wonderful to hear that you enjoyed our hospitality. I hope that when you come back to New York that you... More

Janelle816
Sydney
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 17 January 2012

I am so glad I went against my travel agent, she had us staying at the Hotel Pennyslyvania, but I insisted after reading TA that I would choose my own, I am happy to write rave revues about Hampton Inn. All the little touches made our stay great, including breakfast, coffee in the room, breakfast bags, all day coffee, free... More

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Hunter Glass, General Manager at Hampton Inn Madison Square Garden, responded to this review
17 January 2012

Well, I don't know what to say. I am so pleased that you chose to stay with us!! I'm not just saying that because you said all those nice things about me! ;-) I am vey happy that you liked our staff, and they will be thrilled when I show them this review of how much you enjoyed your stay... More

dsr1122
Milford, CT
Contributor
16 reviews
13 helpful votes
5 of 5 stars Reviewed 16 January 2012

As far as value hotels, this one rocks. The rooms are small, yes, but they are super clean and quiet. The staff is very friendly and helpful. You're definitely not staying at the Ritz at this property, but for what you get, it's absolutely fantastic. The included high speed internet is the fastest hotel internet service I've had in a... More

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Hunter Glass, General Manager at Hampton Inn Madison Square Garden, responded to this review
17 January 2012

Wow! I love that you think that we are the Best value in Manhattan!! That really makes me feel good! I am so thrilled that you like our location; I agree, it is very easy to get anywhere from here. I was also pleased to read that you enjoyed our Team. We believe that the only thing that makes us... More

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Hampton Inn Madison Square Garden Also Known As

  • Hampton Inn New York City
  • Madison Square Garden Hampton Inn
  • New York City Hampton Inn
Address: 116 West 31st Street, New York City, NY 10001

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Hampton Inn Madison Square Garden
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