if you require valet parking, onsite garage or bellman. But my hubby and I knew that before we booked the reservation and this Sheraton turned out to be a gem of a hotel! We usually stay Midtown/Uptown at the larger Starwoods, but our business brought us down to the Chelsa area. We pulled right up front, I got a luggage... more

This hotel was in a convenient location, especially to the metro. The beds were super comfortable and the bathroom was spotless. It was smallish, but everything in NYC is small. The staff was super friendly and helpful. I would definitely go back. I got a good deal on Priceline. Not sure if I would pay full price, though. They have... more

Nothing special. Rooms were dark and small. More lighting would have been nice. The one thing that bothered me was a getogether occuring in the room next to mine one night. I noticed that one of the people was an employee of the hotel. The next night between the hours of 12am and 2am, this employee with housekeeping were attempting,... more

The lobby is dingy. More like a youth hostel than a hotel in Chelsea. It isn't chic. It's shabby. But the rooms are very well appointed. Obviously the owners prioritised what travellers really need from a city centre hotel. This has it all. The rooms furnishings are of the highest quality. Bed linen wonderful. Towels, not so. DO NOT even... more

Sheraton Chelsea is well-located in midtown, near bus and subway lines. We got to the theatre district, and the financial district, in good time. Rooms are large by NYC standards, really comfy beds, nice showers. Service at the front desk,and from the cleaning staff was very good. We got a great price through that name your own price website. I... more

If you don't want to spend to much but don't want to stay in a dump - this is a very good option in Manhattan - especially if you prefer SPG hotels... then this is definetely your best option. FREE BOTTLED WATER! more

First trip to New York so cant compare to any other hotel. When we first arrived it was one in the morning by taxi and Im glad - we were a little put off - it was such a dark area and seemed a bit daunting for two young girls. We arrived in the lobby to loud music - it... more

I needed a hotel in the Chelsea/Penn station area and this is exactly what I was looking for. It is a tiny hotel, there is basically no lobby except a tiny check-in counter and a couple of computers for the guests to use, and only has 8 rooms per floor. I stayed at the "starwood preferred guest floor" - floor... more

Arrived on a Friday morning, and the room was ready right away. It was nice not have to store the luggage, and have access to the room right away. Asked for a quiet room, and was given a room facing the back of the hotel. Not much of a view, but it was quiet. The room furnishing were shabby, nicked... more