There is no doubt that this hotel company has a great product, the New York hotel has the kind of amenities, the level of service, and the emphasis on details that distinguish this company, but there is just one thing that not to have the reception at the street level is something that makes me feel that it does steal... More

We stayed on the 50th floor - and, the view was amazing! The hotel is simply beautiful! The housekeeping staff was excellent. The room was extremely clean! The front desk staff could've been a little warmer - but, they were very accommodating & proffesional. Overall it was a great stay. More

The Mandarin Oriental New York has never disappointed me. The rooms are divine and the service is impeccable. The rooms are warm, inviting, spotless and extremely tasteful and well-appointed. Every detail exudes "quality". The views are gorgeous and the bathrooms are always spacious and equipped with every amenity and convenience. Room service is extremely prompt: they promised our meals within... More

The moment we arrived we were greeted warmly by the doorman and treated like dear old friends. He and every other staff member remembered and used our names each and every time they saw us. The food in the spledid Asiate was 5 Star and beautifully and lovingly presented. Our room was wonderfully appointed with every luxury convenience one could... More

A truly fantastic hotel for service, ambiance/design, location and overall quality. It is my favorite amongst all of the hotels I've stayed at in NY (both Ritz Carltons, Pierre, St. Regis, Four Seasons plus many others). The design aesthetic is relatively modern with MO's typical Asian themes. Service is impeccable. The staff must have be both selected and trained with... More

this is one of the best hotels in NYC. great experience. prices accordingly... More

How can a "5" star hotel not have a bar that actually opens 7 days a week when you pay around 1500 US dollars a night you would expect a bar in the hotel that opens 7 days a week. It actually closes on Sunday and Monday you then have to wait in line for a table in the lounge... More

I have stayed in many of the best hotels in NYC, but the Mandarin is by far the best. You literally walk across the street to the opera, symphony, or Central Park. There is a subway stop right in front. The spa is gorgeous, the beds are perfect and the food is wonderful. I love the lobby. This hotel beats... More

I love the Mandarin Oriental chain. Love this property in NYC as it is prime Columbus Circle/ Central Park location. Gorgeous check-in, amazing sky lobby bar views, superb staff and service with many celebrity sitings. GREAT SPA. The only downside to this hotel is the room quality. Rooms are small and fairly old for the price you pay. However, for... More