The room was well appointed, but 3 key problems occurred that you should know of. The non-smoking room clearly is smoked in--heavy smell of it. The heat was in over-drive and we had to leave the windows open all night to regulate. Being near a hospital (ambulances) made it a sleepless night. Last, and most important, THERE IS NO ONE... more

I stayed in Enjoy Suites for 4 nights in a 2 bedroom apartment. We were delighted when we opened the door to see how big the apartment was. We were on the corner of the building too which was great as we had glass going right the way round the living area. Housekeeping knocked in every morning we were there... more

Usually a 3 star hotel in Manhattan means you'll have just enough room to get your bags in and maybe walk down one side of the bed to get in it. The Envoy on the other hand has huge suites. It felt like a 3 room apartment with a living room and a kitchen. It didn't feel old or run... more

My Mom had surgery at NYU and I wanted to be close. I was surprised what a wonderful suite i had. If you mention that you are the family of a patient there is a discount code you get to book your room. If I were in NYC for a visit the Envoy Club is a great, safe, quiet place... more

No internet service that works in the rooms. When I asked the concierge, who is very hard to get a hold of (let phone ring for 20 minutes once) instructed me to get hold of the internet service provider myself. The maids will wake you up every single day regardless of a do not disturb sign with a knock a... more

These are unrented apartments so they are much more spacious than a hotel room. We were traveling with children and adult friends so it was great to have so much room. We were on a budget so we were happy to find the kitchen fully equipped. I couldn't get over the size of our master suite. Although the carpets were... more

My wife & I stayed 4 nights in total comfort. Rooftop deck (22 stories up) is amazing with views from East River to the Manhattan skyline. Large one bedroom suites (or 2 bedroom also) with 2 TV's & all the comforts of home. We will surely become regular visitors. more

Stayed for 3 night with our two small children. Had originally booked at the Affinia in a suite but when we changed out dates they didn't have anything available and in the same price range, for a suite, this was the only other place in the same price range. A suite was important to us so the kids had a... more

DO NOT MAKE THE SAME MISTAKE WE MADE, FIND ANOTHER PLACE TO STAY!!!!!This place was disgusting. The carpets were filthy, there was holes in the walls and missing baseboards. The carpet was a different color close to the baseboards because it was so full of dirt and hair and debris. I took a swipe of the carpet about a foot... more