Having just read the previous review, I have to agree fully - having just come from 2 other Westin hotels in the past 2 weeks, and choosing them over any other chain, and I am completely disappointed. The room was a decent size, and a nice view. However, the bathroom was filthy - soap scum, grime and hair caked the... More

Not only did they debit my MasterCard by $5,000 in error, which could not be rectified for 2 weeks, so I had no use of my credit card while on holidays, they also decided to check me out of my room at 11AM everyday and I would need to go down and re activate my keys. All they could say... More

I have stayed at Westin Hotels all over the world, which is why I chose the Westin, Times Square, for a weeks holiday recently in NYC. The hotel is in a great location and handy to the subway, Times Square and many local restaurants and theatres. Hotel rooms in NYC are always notoriously small and we booked a corner room.... More

This was a conference/r&r trip. This hotel was selected by the travel group , not my choice, however pretty good choice. Quick walk to times square. Theatres everywhere. Food choices galore. Really enjoyed this hotel. My only grip was the changing of the towels. I believe this may be a USA thing. The bed was so comfortable. You need to... More

We were seeing 9 Broadway shows in 11 days so The Westin's location suited us perfectly. If you're looking in the Theatre District, strongly consider this. We had an Atrium Club room on the 14th floor with a view out to 42nd St. It was perfectly quiet enough, once in the room you would never have known your were a... More

My partner and I have just spent a week in New York from 28 April to 5 May. We booked our holiday as a package through British Airways and selected the Westin Hotel as it looked to be good value for money and comfortable. We paid for an upgrade at the time of booking, as recommended by a Reviewer on... More

Great location, great room - much bigger than I expected - we were in a standard room with a king and had a lot of extra room to move around, huge windows, huge bathroom. My only quibble was with check in, very slow, one clerk working on Friday afternoon and lots of disgruntled folks milling around in the lobby. After... More

We stayed at this hotel with our family on our holidays and were really very unimpressed with it - of the 15 or so hotels we have stayed in so far on our holiday we have been least impressed with this one. As a Gold Starwards member I tend to expect better from this brand but I have to say... More

I recently stayed at the Westin Times Square for a conference. Room was great as well as the location. The hotel is about 3 blocks from the heart of Times Square... just close to be convenient but not in the middle of it. The hotel room was a great size for NY and very quiet. Would defintely stay here again,. More