The GEM was not a good experience for me. There is virtually no lobby and no way to unload your bags from a car...no place to park nearby. They did not know the location of parking lots, had no shower caps, the door to my room barely closed because of the new carpeting and would open at a strong shove...the... more

The hotel is located just on the corner of SoHo, Litte Italy and the Lower East Side, superb location if you want to stay miles away from Midtown, the double deck buses, group tourists and musicals. The staff is more than helpfull, kind and always with a smile. Room are extremely small (as almost everywhere else in NY) but we... more

The GEM Hotel on Houston used to be a Howard Johnson's but you'd never know it from the rooms. The beds were so comfy we both overslept! The wireless was free and actually worked. No mini-bar, but Katz's Deli is just down the street. If you want a quiet room ask for one that faces Forsythe Street. If you want... more

Just got back from my 8th trip to NYC and stayed at this hotel. It really is as the name suggests a Gem of a place, close to everything you could want for a great stay - food, sights, subway, bars .... Whole Foods a block down and a refrigerator and microwave in your room, what more could you want... more

We stayed at The Gem Soho for 3 nights. Check in to check out was a pleasant experience. The room was neat and clean with wonderful coffee. There was a microwave and a nice size refrigerator to put your stash from Whole Foods which is a block away. The subway is also a block away. There is a nice park... more

I was very pleased with the GEM SoHo. The location is great if the hustle and bustle of midtown is not what you are looking for. Houston is busy, but I felt very relaxed once I got into my room. The atmosphere in the GEM is cozy and quiet. I did wear earplugs to sleep, but the outside noise really... more

We stayed at the GEM for one night for a wedding. Hotel is located right on the edge of Soho in a lively part of town, directly above the NY institution, Yonah Schimmel's Knishes, and convenient walking distance to the East Village, Little Italy, and Chinatown. The rooms, hallways and lobby are all quite COMPACT but nicely appointed, and as... more

Booked the GEM hotel soho based on the reasonable price and reviews read on trip advisor. Arrived and was very impressed. I'm not your typical boutique hotel person but my experience here has totally changed my mind. Area: The hotel is conveniently located in the lower east side, metro stops easily within walking distance and a nice basketball park across... more

My room was indeed very small, but had everything I needed. The room was clean and surprisingly quiet given the location, with a very very comfortable bed. The staff were very friendly and helpful and the location is absolutely perfect, being Lower East Side but spitting distance from SoHo and the East Village. The Gem isn't fancy but it's good... more