I took my daughter to NYC for her 13th birthday. She had never been to NYC. We had a WONDERFUL experience. This hotel is luxury. My daughter felt like a "movie star". The staff here is unbelieveably helpful and friendly. They remembered that it was my daughter's birthday trip and from check-in things were amazing. Special presents in the room... more

Nice hotel for business stay, great service and amenities. It is, however, a bit dark and trendy, which is not for some people's taste. Also, Times Sq is not the best place to stay in New York. more

I stayed one night at the W Hotel Times Square. I came in on a Friday and left on Saturday. Positives: -Cool/Trendy Atmosphere -Fairly quick check in -W Bar is nice, good place to hang out for a bit -Rooms are nice (had a king size bed on the 14th floor) -Awesome soft super comfortable bed -Shower head provides the... more

I was excited about staying at the W before I actually got there. My experience differed, however, from that of those who give it favorable reviews. The hotel entry area and 8th floor lobby are very sleek and trendy but the rest of the hotel -- most notably our guestroom -- was very dark and needed some updating. The paint... more

We stayed 4 nights and really couldn't fault the hotel, staff or rooms. We had a corner room on the 56th floor and the views over Times Square and the Hudson River were amazing day and night. We dined at the Blue Fin restaurant for breakfast each day and it was really good, better than any of the others nearby... more

This is the perfect hotel if you want to be close to the action of Times Square but surrounded by the quality, peaceful luxury of a five star hideaway. Nothing was too much trouble for the concierge from locating hard to find seasoning at a local deli to sourcing a particular vodka a local bottle shop. Beds are huge and... more

we stayed for 4 nights and 5 days, it is one of the best hotels we have ever stayed at. the hotel is very up beat, clean, comfortable and the rooms quiet. staff are very willing to do what ever you ask. concierge got us reservations that we could not get on our own. we thouroughly enjoyed every momet at... more

We stayed in the Wonderful suite and it was wonderful and sweet. The hotel is trendy. Loved the decor. Comfy beds. The suite had a separate living room big enough to have 10 of your friends hang out comfortably. The staff was eager to help and not a bit stuffy or snooty. This hotel has a hoping bar. They also... more

Brilliant hotel. NO complaints at all. We had a fabulous room on the 51st floor. 4 of us staying in one room. We got extra towels and toiletries within 5 minutes of a telephone call to reception. We also got a wine cooler and extra glasses within 5 minutes of checking in. The two concierges who we dealt with were... more