Our visit to NY could have started with a disaster without the help of the staff. I forgot my back-pack in the shuttle the evening of our arrival with all our documents, reservations,.. in it. Massy managed to trace the van and transportation number and with this information, Lily managed to trace my back-pack and everything in it. GREAT SERVICE.... More

I actually write this review while I'm still staying at this hotel but I don't wont to forget to write this so I am just doing it now. It's such a great hotel, very well located at 35th street next to the NYPD so pretty safe. The room is very comfortable, the shower is just amazing haha.... All staff is... More

Good location and very clean and modern. The rooms are large for NY standards and the lively bar/lobby was refreshing. Excellent addition to the city. The staff was very helpful (John in particular) and the service was very efficient. i would definitely recomend to anyone-couples, families,tc. More

We were both very impressed with our greeting, we were helped with our luggage to our room. When we got there however the air-con was making a terrible noise, which I mentioned and someone was there in minutes. We thought it was fixed, but it started playing up again so I went down stairs and explained that it was still... More

My friend and I couldn't have chosen a better hotel. It was very modern and well situated, even had a police station right next door, making us feel very safe. The room was a nice size for NYC. As another reviewer mentioned, the shampoo and bath gel dispensers were empty, so highly suggest you check them as soon as you... More

Simply incredible, we spend 3 awesome night there, the hotel is beautiful and the staff is very friendly and helpful. I will certainly go there again. Recommand to you all. This hotel is close to madison square garden and 5 to 10 minute walk to macys, 5 th avenu times square and broadway. The only thing no swimming pool!! WOW... More

I loved this place. Clean, New, Modern... with all the amenities. Staff was very nice. They stored our luggage, gave us good directions, etc.. We did not eat breakfast at hotel...kinda expensive and there were so many options close by that we wanted to experience. We got a bit lost a couple times finding the subway and finding our way... More

We only spent one day & night and it was amazing! Would definitely recommend the hotel to a friend or family &I would definitely stay again! The first thing I was asked after verifying who I was, was, how can we improve your stay? Engel was very pleasant &I helpful and gave us a higher room. The lobby was open... More

It's my last of 12 nights here at TRYP NYC. I'm sad that i'm leaving. This hotel has been absolutely amazing. The staff are incredible. The food (esp the Sangria and Churros) has been scrumptious. The room - queen room - is gorgeous. My bed was so comfortable. The room was so nice and warm in this 50-60 something degree... More