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Fairfield Inn & Suites New York Manhattan/Chelsea

3.0 of 5
116 West 28th Street, New York City, NY 10001
Hotel amenities
Fairfield Inn & Suites New York Manhattan/Chelsea
Ranked #91 of 430 hotels in New York City
4.5 of 5 stars 121 Reviews
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121 reviews from our community

    Trip type
Traveller rating
    58
    50
    8
    4
    1
Date Rating
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 21 May 2012 NEW

There are few bells and whistles to this hotel and the rooms are small however, Mia and the rest of the front desk staff more than make up for it during your stay. Mia was very helpful, jovial and pleasant to deal with. The location was ideal for our needs and was within walking distance to dining. Also, if you... More

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Warfordsburg, Pennsylvania
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

I booked two rooms for a girls' getaway weekend. The rooms were on different floors and both had a decent view of the city. We did not have buildings within spitting distance of our rooms as others have mentioned. Yes, the rooms are smaller than what you'd get elsewhere, but this is NYC and that is to be expected. The... More

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See 3 more reviews by Coppercat for New York City
Carmen Alfano-Kyabu, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review
20 May 2012

Thank you very much for the great review. We appreciate your comments and thoughts and are happy to know your stay was enjoyable. We hope to see you again on your next trip to the “big apple”! More

Long Island
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

This was our first stay at this hotel and hope to have an excuse to come back. We had a room on the 17th Fl with a great view of the Empire State Bldg. Staff was extremely pleasant, welcoming and very competent at what they do. Our room was very nice, comfortable King, very clean. When booking the hotel I... More

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Andre Hammond, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review
18 May 2012

Dear Cookiebaker54, Thank you for staying with us here at the Fairfield Inn & Suites Chelsea. Very nice to hear that you had an "Enjoyable stay", and we hope to see you again very soon for your next stay in New York City! Sincerely, Andre Hammond General Manager More

chattanooga
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

We enjoyed our stay at this property. The staff was very friendly and helpful. Our room on the 12th floor had a view of the Empire State Building. The room was larger than we expected and the shower was quite large and the water pressure was excellent. The bed was probably the most comfortable bed we've ever slept on in... More

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Carmen Alfano-Kyabu, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review
12 May 2012

We appreciate you taking the time to write this review and thank you for it. We are glad to know your experience was enjoyable and to hear your feedback on local restaurants. We do hope to be your first choice of hotels on your next trip to the big apple. More

ohio
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

We have returned to the Fairfield in the Flower District now for the third time in 6 months and enjoyed it even more this time. The staff is FANTASTIC and address your every need. We were in Room 1506 and had a perfect view of the Empire State Building which was awesome at night with all the lights. The breakfast... More

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See 4 more reviews by mingusntazj for New York City
Andre Hammond, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review
7 May 2012

Dear mingusntazj, We read your review and are very happy to hear that you had "Another Great Stay" here at the Fairfield Inn & Suites Chelsea. Very nice to hear that not only the location,but the associates made an impact on you staying with us. Thank you for letting us be your host, and we hope to see you again... More

NY
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 26 April 2012
2
people found this review helpful

Stayed for a quick overnight trip into NYC and choose this property for its proximity to our Event. Everything was excellent...the check in was easy and professional...was upgraded to a higher floor room with a great view; I am assuming because of our Marriott Reward status. The room was extremely clean and comfortable and of an average size for Manhattan.... More

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Andre Hammond, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review
4 May 2012

Dear NyPickytraveler, Thank you for your feedback and taking the time to post your comments. We were pleased to read that the misunderstanding over the off site parking was resolved and hope that it did not impact your stay and the possibility of returning back to the Hotel. Thank you again for your comments.. Sincerely, Andre Hammond General Manager More

Yukitos
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

I stayed in this hotel with my friend in summer. This location is pretty convenient as subway is near by, Lots of restaurant, shopping area and attractions are within walking distance. Simple breakfast is included also. They have nice patio area by the entrance and we were chilling at night chatting with cup cake from Magnolia bakery. But if you... More

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See 2 more reviews by Yukitos for New York City
Andre Hammond, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review
24 April 2012

Dear Yukitos, We read your review and are very happy to know you enjoyed your time at the Fairfield Inn & Suites Chelsea, and we hope to see you again very soon for your next stay in New York City! Sincerely, Andre Hammond General Manager More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 April 2012
2
people found this review helpful

This was our first time travelling to New York. I spent hours on Tripadvisor researching hotels. I am so happy we chose this one. Yes, the rooms are small, we travelled with our two teenage children and found it a little tight, but it was extremely clean and I always prefer a newer hotel. The location was perfect for us.... More

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Andre Hammond, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review
12 April 2012

Dear Jmon_10, Thank you so much for making us your hotel of choice during your recent visit to New York City. We read your review and are very happy to know you enjoyed your time at the Fairfield Inn & Suites Chelsea. About the elevator chimes/audible tones and there significance,this is alert ADA guest in house the direction of the... More

Atlanta, GA, USA
Top Contributor
78 reviews 78 reviews
Reviews in 28 cities Reviews in 28 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 8 April 2012
1
person found this review helpful

NYC is known for its tiny hotel rooms, and we have stayedin our share of them, but this was one of the smallest ever (Room 207). A very modern and pleasant hotel in a great location (28th St. in Chelsea close to a subway station), we found the staff to be mist helpful and the breakfast to have adequate choices.... More

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See 11 more reviews by Jan_from_Atlanta for New York City
Andre Hammond, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review
12 April 2012

Dear Jan_from_Atlanta, Thank you for your feedback and taking the time to post your comments. We read about the issues with the room room size, lighting, ADA required elevator chimes and hope that it did not impact your stay and the possibility of returning back to the Hotel. Thank you again for your comments.. Sincerely, Andre Hammond General Manager More

buffalo, ny
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

This hotel is in a great location within walking distance to a lot of sights (and shopping.!). Stayed on the 15th floor in an executive king room which had plenty of room for 2 people and a nice view of the Empire State building. Some reviews stated there was no dresser for clothes but we had a large dresser and... More

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See 3 more reviews by happymom60 for New York City
Andre Hammond, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review
12 April 2012

Dear happymom60, Thank you for letting us be your host. We were delighted to hear that you had a "fantastic stay" with us at the Fairfield Inn & Suites Chelsea. Thank you so much for staying with us and we hope to see you in the near future. Sincerely, Andre Hammond General Manager More

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Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

116 West 28th Street, New York City, NY 10001
Price range (per night):* INR12,553 - 27,695

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