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Milford Plaza Hotel

3.0 of 5
700 8th Avenue, New York City, NY 10036 (Manhattan)
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Milford Plaza Hotel
Ranked #317 of 432 hotels in New York City
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2,283 reviews from our community

Traveller rating
    270
    813
    625
    305
    270
See reviews for
Families
500
 
Couples
730
 
Solo
118
 
Business
143
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
1 review
1 of 5 stars Reviewed 20 May 2013 NEW via mobile

Genuinely one of the worst hotel experiences I have ever had. Messy, crowded, elevators that take more than 20 mins, a lobby that was a building site and tiny rooms. Don't stay here if you have any choice about it

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Milwaukee, WI
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

My husband and I came in for four nights, crossing our fingers that we would get an ok room for the price (under $200 per night). In spite of the construction going on and the wait for the elevator, we had a wonderful stay. The room was small but had everything we needed, including a great view. We did not... More

Was this review helpful? Yes 3
Austin, Texas
1 review
1 of 5 stars Reviewed 19 May 2013 NEW

The worst hotel experience I have ever had in NYC. Run from this place! Had all the same problems with elevators, noisy, no lobby, rude burnt-out employees, no bar no restaurant. Very misleading regarding the construction. I bought it off a Groupon for $300 per night. Huge rip off. Had a giant roach on my towel, had to call security... More

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MPHDD, Manager at Milford Plaza Hotel, responded to this review
20 May 2013

Needless to say, the conditions you found were unacceptable and not in any way indicative of all the rooms in our hotel and I can assure you that all rooms are treated on a regular rotation by a pest control company as a part of a comprehensive preventive maintenance program with special attention given if an outbreak is reported to... More

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Poole, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 NEW

We stayed here for my husbands birthday, I mentioned that it was his birthday, they upgraded our room and left birthday cake for Him in the room! The room was amazing, check in was easy, the view was to die for, location couldn't have been better and the staff were lovely! Thanks Milford Plaza, you made our holiday perfect! X

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MPHDD, Manager at Milford Plaza Hotel, responded to this review
20 May 2013

So glad that your husband's birhtday was a success and we're pleased to have been a part of it! More

Roma
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 17 May 2013 NEW

I checked in yesterday. Tonight I came back at 9.30 and the bed was unmade. I called housekeeping asking why, with the whole day at their disposal, nobody had taken care of my room. The lady (well, "lady" does not seem the most suitable word for her attitude, but anyway) told me «You want your room cleaned?», which seemed a... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 17 May 2013 NEW via mobile

the hotel is terrible while under recostruction. no lobby, no reception and during the rush hour you need 30 min to reach the elevetor. for check in and check out a lot of people with lugage in very small space. you need even 1 hour for check in. working everywhere ecept in the floors where the rooms are. if you... More

Was this review helpful? Yes 1
MPHDD, Manager at Milford Plaza Hotel, responded to this review
20 May 2013

We're sorry you were disappointed with your stay. We are in the late stages of our lobby renovation which includes work on our elevators as well, necessitating taking one at a time out of service. While we realize our temporary lobby is much smaller than our regular lobby, we do try our best to make our guests as comfortable as... More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 May 2013 NEW via mobile

A company I work for made my travel arrangements for me this trip, and I had read many reviews regarding this hotel being under renovation, but still I began my stay hopeful & with patience. I'm usually a pretty easy person. BUT...honestly, this has been one of the worst experiences for me ever. The lobby is a war zone. The... More

Was this review helpful? Yes 1
MPHDD, Manager at Milford Plaza Hotel, responded to this review
20 May 2013

Our $160 million renovation is more than just new interior décor and involves many new mechanical systems, including new fire sprinkler systems, and these new systems need to be tested before we switch over from the old ones to ensure the safety and security of all of our guests. We do try to schedule these tests during times when the... More

Bristol, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

stayed in the Milford Plaza in February for 4 nights. For the time we came, was reasonably priced... We arrived from JFK airport, and took the trains to Port Authority station on 42nd street, the hotel is 5 minute walk from here, and is very easy to find. Hotel was very busy due to school holidays and trips but didnt... More

Was this review helpful? Yes 2
Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2013 NEW

My friend and I stayed in a twin bed room. Small but cozy. I had stayed at Milford years ago, and the double room I had then was old and dirty but I can honestly say that the renovated rooms are great! There was no vent in the bathroom, didn't really like that. and the slamming doors in the hallway... More

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See 2 more reviews by SAToro for New York City
New Haven, Connecticut
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 16 May 2013 NEW

I have always had luck with Expedia, but I purchased a night at this "3.5-star hotel" that turned out to be more of a 2-star hotel. It turned out to be the first time I've walked into a hotel and wanted to turn around and leave (unfortunately I pre-paid for the room or I would have left immediately). The lobby... More

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Additional Information about Milford Plaza Hotel

Address: 700 8th Avenue, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar/Lounge Business Centre Fitness Centre Wheelchair access
Hotel Style:
Ranked #317 of 432 hotels in New York City
Price range (per night): ₹ 12,197 - 21,800
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Milford NYC in Times Square...Middle of it all...1300 newly renovated guest rooms, 24 theaters, 43 restaurants, 102 shops...1 step from the lobby! Try it & share your experience! In the heart of NYC's Theater District, 1 block from NYC's Times Square & close to all the most popular NYC restaurants and attractions, the 1,300 Newly Renovated well-appointed rooms offer value for money. Other services include Hi-speed Internet access, multilingual staff, concierge desk for your tickets/travel and valet parking. ... more   less 
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Milford Plaza Hotel
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