Had a great time. The staff went out of their way to be helpful. The concierge, Morgan is a standout! She is extremely helpful, knowledgable, and willing to make your stay the best it can be. More

Some friends and I went to The Jimmy, the rooftop bar at The James Hotel, for drinks at sunset. What an amazing view! The drinks were pricey but delicious and we figured we were paying for the ambiance. Try the cucumber vodka, it is a special treat. The outside area has a small pool, and I had to wonder how... More

We loved our stay at the James for Valentine's Day Weekend. We were happy that they accept small dogs, and delighted with the dog's bed they provided and a welcome goodie bag that included gourmet truffles for the puppy. The hotel and room design is lovely - clean, simple and modern. Perfectly outfitted mini bar with some of our favorite... More

The hotel is beautiful. Customer service could not be better. Michael, the doorman, was helpful in every way.....he gave us great restaurant recommendations, fast and friendly service in every way. He made us feel like the James was our home away from home. More

I stayed in a two sided floor to ceiling glass panelled room with a fantastic views of the river!The room and bathroom(shower only) were comfortably sized with coffee\tea facilities, classy toiletries,comfy beds and linen. I preordered room service breakfast which arrived on time , high quality food beautifully presented! The David Burke restaurant is amazing and packed for lunch and... More

As this was our 1st trip to NYC for 25yrs we researched NYC hotels very well and it all boiled down to the area, Soho was our 1st choice and The James had great reviews. So we booked a 4night stay corner mini suite double , which included breakfast. Upon arrival we were greeted by the friendly staff in reception.... More

We stayed at the James last month while visiting NY. and we experienced the total package. Our room was upgraded, the service was wonderful, and the location perfect! The staff was devoted to making our stay memorable and the room was exceptional in size and comfort. We almost stayed at the Mondrian, but I am glad I went with my... More

We had to go to New York for work the only thing is we had a 7 month old. The James were amazing the staff very very friendly especially after flying all the way in to NYC from Sydney Australia. They have good baby amenities, good food for room service and the bed was super, super comfortable. We stayed in... More

This was the best place I have ever stayed in NYC! The staff was so warm and welcoming, they accommodated our every little need, with a smile! We even received a free room upgrade without requesting one and were offered the free parking out front for the duration of our stay. The location is very convenient with many restaurant options... More