I made a reservation on Thursday, May 16th on the hotel's website. I never received a confirmation email. I called the hotel yesterday before heading to New York to confirm. No one answered reservations so I left a message. No call back. I later tried again to be told that their system was down and they would look at it... More

The Langham is a very good hotel, worthy of the many accolades in the previous reviews. The hotel is modern, well kept, and clean. The rooms are quite large by NYC standards, with a full modern bathroom. The bed was one of the best, it was extremely comfortable and I got a great nights sleep. The room even came with... More

Opened in 2010 as the Setai Hotel, this five-star property in Midtown has been acquired by the Langham Hospitality Group and now is known as the Langham Place. It is deserving of all of the accolades guests continually shower upon it. The exceptional nature of the Langham Place is evident from the moment you arrive. The emphasis here is on... More

My best friend and I went for a birthday weekend and had a great time. The staff at the hotel was excellent! Always calling us by name and asking if everything was to our liking. They were helpful in suggesting places to eat and ways to get around the city. We would go back in a heartbeat!

We have our greatest moment in NYC at the former Setai / newly Langham hotel, for my wife 40th birthday. She loves the city and especially the Chrysler building, and was not expecting the stay she was to about to live. Thanks to Ken's advice, I booked a city 01 Suite which definitely has the best view on the Chrysler... More

this was like staying in a resort in the city, beautiful spa, rooms were immaculate, service was impeccable, rooms are large and comfortable and actually represent a good value relative to some of the "shoebox" sized rooms ive stayed in at other properties...can go wrong with the Setai

This is a very classy hotel amidst a preponderance of good hotels in NYC. Nothing is left to chance from the check in to the check out. Although it is not inexpensive there are many included perks such as beverages, WiFi, newspaper, Nespresso machine and refilled coffee, etc. The assigned Personal Assistant is like your personal concierge and is most... More

What an amazing hotel with an amazing staff! Days before arrival we were contacted by the personal assistant assigned to us. What a delightful surprise! Upon arrival all the staff we encountered were professional and welcoming. As you walk into the beautiful lobby and leave the bustling and noise of Fifth Avenue outside, you are taken to a place that... More

One Of The best hotels I have ever stayed in. Best service , best location , best rooms . This is the place to stay if you are in New York . Fantastic hotel . Great staff. Loved everything about it . Yes it is not Cheap to stay here but that said it is worth every penny !!! Just... More