Stayed one night for a short getaway with family in Manhattan. Valet parking and checkin: We used the hotel's valet parking and were met by a friendly staff member. However, after he helped us unload our luggage and get our key to park the car, there were no bellhops in sight to assist in our luggage. Checkin itself was smooth... More

Just far enough from the honky-tonk of Times Square, this is a well-designed hotel with beautiful rooms and amenities. Higher floors have nice City views.I appreciated that there were none of those endless corridors with banging doors. These halls are short and very quiet. No street noise can be heard at the upper levels (we kept the windows closed, but... More

This is an amazing hotel from the location, the staff, the bar and restaurant. We had a great experience and time at this hotel. The room was so clean. The bartender was excellent and remembered what we had ordered from each night. Make the time to stay here.

Eighth Avenue used to be a no go area. It's still a bit tacky. But the new Intercontinental is anything but. The staff are wonderfully welcome; the rooms are calm and serene; the beds are comfortable and the shower as strong as an American shower should be. My only gripe would be that the restaurant lacks atmosphere - but with... More

Location is great. Breakfast that was included in the rate was great. Just make sure you're not charged for it. I had some difficulty with this but was resolved in a few days. Would stay at this location again.

Nice location to Times Square and the shows. Our room was on the 7th. floor with no view other than construction on the building across the street. It was very noisy with lots of sirens and horn honking. We asked to be moved, but there were no other rooms available for the first two nights. The beds were very comfortable... More

Went there in October 2012. Perfect location, walking distance of all Broadway and Time square action. Upscale hotel with impressive view of the city and the river. Where in the highest floor in corner suite. It was perfect, we really enjoy that hotel and will go back in a short time. Staff is really Customer Wise and take good care... More

I stayed at this hotel for business and it was fantastic. Huge room with fantastic glassed in rainfall shower. They accommodated a really early check-in and wifi connections were super fast. Food was great and they helped plan the few hours of free time I had. Not sure I could afford the price if I was staying for pleasure but... More

After reading some reviews about the customer service, I was a little hesitant to book a room here. I am glad I did! I don't know what happened with a few people on here, but everyone from the bellhop to the front desk knocked it out of the park for me. The room is large (manhattan standards) and every attention... More