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Hampton Inn Manhattan / Times Square South

3.0 of 5
337 West 39th Street, New York City, NY 10018
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Hampton Inn Manhattan / Times Square South
Ranked #107 of 433 hotels in New York City
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729 reviews from our community

Traveller rating
    319
    295
    78
    22
    15
See reviews for
Families
214
 
Couples
165
 
Solo
42
 
Business
89
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 24 May 2013 NEW via mobile

We stayed 7 nights in the Hampton Inn and had a wonderful time. The staff at the desk, especially Chris and Sue Ellen, helped us a lot in finding good ideas where to go. Thanks very much for that. The rooms are very clean and nice. And they have a really good bed. We slept about 10 hours average every... More

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Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 24 May 2013 NEW

Great location - couple blocks from some wonderful restaurants and from Times Square. Chris at the front desk was absolutely helpful and gave great recommendations during our stay (May 2013). Clean, modern rooms, hot breakfast. The room was smaller than I anticipated, but for the price was more than needed. Would definitely recommend to friends and family in the future.... More

Was this review helpful? Yes
Uxbridge, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2013 NEW

I stayed at the Hampton Inn recently while travelling on business. I wanted to write a review because it seems they have had some negative press because of renovations in the lobby. I found that it did not interfere with our enjoyment of the hotel at all. The hotel staff are incredibly welcoming, the rooms were simple, but clean, and... More

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Durham, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

This was my 1st trip to NYC & i went with my dad & sister they had been 5 times before so they were looking forward to showing me all the sights & sounds of this fab city ! When we arrived there was building work going on which my sister had not been told about, so it was fare... More

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See 18 more reviews by debola67 for New York City
Greenwood Village, United States
1 review
4 of 5 stars Reviewed 20 May 2013 NEW

My daughter and I stayed at the Hampton Inn Times Square and were very impressed with the location, cleanliness, and most of all the attentive and courteous staff. The hotel is located convenient to Penn station, the Port Authority, Times Square and the Garment District. We had an early train and arrived at 7am. Of course, our room wasn't ready,... More

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Review collected in partnership with Hampton

Elizabeth L, Front Office Manager at Hampton Inn Manhattan / Times Square South, responded to this review
21 May 2013

Good morning, I would like to thank you for your positive review. It was a pleasure having you and we hope to see you again very soon! I am glad that we were able to provide exemplary customer service. Thank you for your time and recognition. More

Milano
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 20 May 2013 NEW

We went to Hampton Inn in may 2013 during our honeymoon. During this week there were some men at work who restructured the common area (breakfast room, hall.. ) into the hotel but there was not noise in the early hours (during the day we were out to visit the city) and the employees were sorry for the inconvenience, they... More

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Elizabeth L, Front Office Manager at Hampton Inn Manhattan / Times Square South, responded to this review
21 May 2013

Good morning, Hello! We thank you for your kind words and for choosing our hotel for such a momentous occasion. Congratulations! We are just thrilled to hear that you had such an amazing time here in NYC!! We aim to please! Please don't forget us next time you are in town! Cheers! More

Houston, Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 17 May 2013

Location was awesome and the breakfast pretty good, but crowded. You have to be there early and elbow everybody to get your waffle in the waffle maker and the seating are is limited so you have to wait to seat. Everything was good till the last day, the Sunday when we ere checking out. Main desk employees were nice but... More

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Elizabeth L, Front Office Manager at Hampton Inn Manhattan / Times Square South, responded to this review
20 May 2013

Good morning, I would like extend my sincerest apologies regarding your experience at the hotel upon check out. I assure you, this is not the level of customer service we are accustomed to giving each and every guest. Please feel free to contact me directly if you would like to discuss this further. I will definitely address this with the... More

Oslo, Norway
1 review
5 of 5 stars Reviewed 14 May 2013

Yes the lobby was being renovated and that wasn't mentioned anywhere. But you don't really use your time in the hotel lobby when you are in NYC. The staff was really nice and the rooms were clean and great! Breakfast was included, which was fantastic! Great location! I would definitely stay here again!

Was this review helpful? Yes
Elizabeth L, Front Office Manager at Hampton Inn Manhattan / Times Square South, responded to this review
20 May 2013

Hello, Thank you for choosing us! I really appreciate your feedback and I hope you come back soon! Our lobby is coming along and the breakfast bar looks great! Thank you for your kind words! Hopefully we'll see you sooner than later! Enjoy your day! More

Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013

Good and clean hotel with a good location for exploring NYC. Close to several transport links, and with a good number of sights in walking distance, the hotel served us well for our week-long stay. As other reviewers have mentioned, the breakfast area is a bit crowded at times. The complimentary breakfast is no gourmet experience, but a good option... More

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Hatanachi L, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
14 May 2013

Thank You so much for the great review, we are so happy your stay with us was very pleasant and convenient; we will like to thank you for choosing us as your NYC Hotel we really appreciate your business. We hope to see you soon and thanks again! More

Rouen, France
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 13 May 2013 via mobile

I felt that I was I a building site when I first walked in. The reception area was being ripped out and renovated. This was never mentioned during booking - a little unfair. The room was rather dull and cramped but it was clean and the beds were comfortable. There was no fridge but there was an ice machine. The... More

Was this review helpful? Yes 1
See 3 more reviews by Travel_girl_bee for New York City
Hatanachi L, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
14 May 2013

Thank you for taking the time to review us on Trip Advisor, I’m sorry for the experience you encounter with our facilities being updated, I will ensure our website is updated to inform our guest of the hotel construction. We’re glad you enjoyed our Staff there really amazing! We hope you will consider us again! Thanks again and we look... More

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Free breakfast(17)
  • Very clean(16)
  • Great location(15)
  • Business center(7)
  • Hotel staff(6)
  • Friendly and helpful(6)
  • Would highly recommend(4)
  • Empire state building(4)
  • Penn Station(4)
  • Garment district(3)

Additional Information about Hampton Inn Manhattan / Times Square South

Address: 337 West 39th Street, New York City, NY 10018
Phone Number:
Region: United States > New York > New York City
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet
Hotel Style:
#60 Family Hotels in New York City
#145 Business Hotels in New York City
Price range (per night): ₹ 14,790 - 27,012
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Stay in Times Square and wake up to all of the great attractions the city has to offer. The Hampton Inn Manhattan/Times Square South is the perfect base for travelers looking to experience everything New York has to offer from concerts at Madison Square Garden to Broadway theatre productions and the works of the world’s most famous artists at the Museum of Modern Art. Walk to Central Park or hop on the subway and travel to other famous attractions throughout the city.When you return from a long day of experiencing all of the sights and sounds the city has to offer, you can relax in a clean and fresh Hampton bed® and send pictures to family and friends using our high speed internet. When you wake up you can enjoy our signature complimentary breakfast with free coffee and tea throughout the day. ... more   less 
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Also Known As:
Hampton Inn Manhattan / Times Square South Hotel
Hampton Inn Manhattan / Times Square South Hotel New York City

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Hampton Inn Manhattan / Times Square South
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