Stayed at the W for 4 nights with a girlfriend for a "chick weekend". The hotel was really good....we were in the hotel and checked in within 10 minutes. We requested a room on the far side of hotel which was granted and we were never bothered by the noise from construction at the world trade centre site. The room... More

We had a staycation here with the kids recently. I met the family there after work and ditched the kids with room service and went to dinner in Brooklyn. You meet the doorman on the street and go up to check in, all worked fine. We were given interconnecting rooms overlooking the WTC sight. Amazing sight of the construction and... More

The W downtown is a design hotel, thus designed to be hip & happening. But sometimes the design is there but the vibe isn't. Even if it is personal. Athough staff is actually pretty good with a special compliment to the 'welcome desk', top notch, what really ticked us off was the noise from construction on the new WTC location,... More

Our room was very clean. The main, huge problem was the lack of a doorman. There is no welcome desk or personnel in the lobby to help with bags or provide directions. We had to wait until another guest showed up to ask where to find the check-in desk, which is on the 5th floor. We then had to bring... More

My husband and I spent four nights at this hotel in May 2012. We had a great experience - the staff was friendly, the hotel was convenient to the subway, our room was spacious and clean, the bed was super comfortable and it was very interesting to be so close to the WTC site. Having said that, I would not... More

This is a hip hotel in a convenient location. There are subway stops for most lines within 1-5 blocks. And the blocks in lower Manhattan are much shorter. The lobby is on the 5th floor and in the evenings there is a DJ. My son thought this was the coolest. He danced his way to his room. We found the... More

I have stayed at this hotel 5 times over the past 18 months. Each stay has been just great. The location is wonderful if you have business in the financial district. You can pretty much walk to where you need to be, or take their free Acura car service (I usually have to book this the night before, if I... More

We came here with another couple and could not be more satisfied with the W Downtown. The location is unique and very bustling for downtown. The rooms are great, the bed was very comfortable, the shower was awesome. We had a fabulous Southern view. The decor in the rooms was great, although there were some minor signs of wear. Also,... More

We had a small group of travellers that all stayed at the W hotel - the one downtown near wall street (123 Washington). It was a very pleasant stay - while we booked online through a third party website, they still honored my SPG gold status, which was nice and we received an upgraded room. The upgrade came with the... More