Just returned from a 4 night stay at the New York Palace on Madison Ave NY and despite the renovation work my wife and I had a most enjoyable time.The hotel really lives up to it's name as the room we had was excellent with loads of room as well as a kingsize bed.the hotel is situated in a prime... More

It is a complete war zone of renovation (and seemingly will be for a while). When I arrived, my room was not ready (there were no rooms ready). The lobby was a chaos of people and luggage and noise. I was sent to the business center when I asked where a quiet place would be and could not hear myself... More

I had a great stay at The New York Palace Hotel in the month of April this year. Everything related to this hotel was great. Charming, gorgeous and stunning word can be used to describe this beautiful property. Rooms, food, services, all is excellent and I really cannot fault this place at all. Our experience here was awesome and I... More

I find it hard to believe that the last person reviewing this hotel commented that this hotel was out of the way...it is in the heart of midtown between 5th and Park on Madison. I personally thought the hotel was in a superb location. There are renovation works going on which you have to be mindful of. These did not... More

My husband and I stayed here on our first trip to New York. The hotel is absolutely beautiful. That's probably where the pros end. You get charged for everything extra, and the service is a little stiff. Also, what with being inexperience with navigating New York, we didn't realize how far away it was from most things we were visiting.... More

My husband & I stayed for 1 night in March. We were awoken at 7am with constant drilling outside our room. Reported it several times and the staff kept telling us that it couldn't possibly be outside our window. It was and lasted 45 minutes until they could get the workers to stop. I was also bitten by bugs while... More

I stayed for the fourth time since 1999. The New York Palace is usually one of my favorite hotel in Manhattan. However, on this trip, it was a terrible experience, because the hotel is undergoing major renovations; the noise of works start even before 8:00 AM. Also, room service seemed a bit overpriced. Breakfast for one ends up costing USD... More

In spite of the renovation of the hotel, there were no noise, except for the outside one. The service from all the employees was excellent and and filled with good knowledge. They even succeeded to make a saturday lunch reservation for us in the very trendy bistro Balthazar. The room was spacious, comfortable and very clean.

Great stay, excellent service (newspaper every morning). Got upgraded to The Towers floor 45, even if we just booked an ordinary room. Great location, close to 5th avenue and in walking distance to Times Square. I would definetly recommend this hotel to others.