This recently renovated hotel has nice staff and a very nicely done lobby. The hotel room was easily the smallest hotel room in which I have ever stayed. It was almost two small for the two of us. The bathroom is up to date and an efficient use of space. The room was very clean. The window faced the other... More

I stayed at the Gem Hotel and, truly, it was a gem! The staff were very congenial and helpful. It is clean, quiet and well priced. A quick walk gets you to any number of great restaurants. I really hate to share this fantastic spot but if I don't, they may leave. So, when staying for fun or business, they... More

My mom and I stayed at the Gem Hotel's Chelsea location on a Saturday night in January 2012. I was incredibly surprised that my mom got the room for only $159/night, which is unbelievably reasonable for the location. The hotel is located on 22nd and 8th Streets, more or less in the middle of Chelsea. It's within walking distance to... More

We had a great stay at the GEM. The staff were friendly and accommodating and the cleaners were amazing. Further, business centre was accessible with no additional printing costs. Finally, the GEM was exceptionally gay friendly. We will definitely stay at the GEM again. More

I have been to this the GEM twice and both times i was even more impressed. The rooms are small but the furnishings are very simple, clean and smart that you don't even mind the size. I cannot say enough about the customer service here as they are so far the best that I have encountered here in NY. It... More

The Gem Hotel is by far one of the best values for a hotel in NYC. At check in I was greeted by Micheal who was friendly and knowledgeable. He was able to print directions for me and assist me with my future reservations. The room included amenities such as a clock with an iPhone charger, a whirlpool tub and... More

This was my second stay at this property. Check-in was excellent, the clerk that assisted us was very helpful, with check-in and suggestions for the neighborhood. It's a quick walk to the subway station and the neighborhood has many good places to eat. The rooms are small but comfortable, bathroom was very functional with a good shower. Our room was... More

My spouse and I stayed in a double room. As others have noted, the rooms are very small, but I was impressed with how efficiently the space is used to make it a comfortable space for two (not petite) people. The staff was friendly, the bed was comfortable, and the outside noise was minimal because our room faced a wall... More

Stayed here Thanksgiving weekend while in NYC alone. WHAT A GEM of a hotel!!! Not only is the location wonderful and close to the metro, but the neighborhood is quiet and safe. There's a small market across the street and plenty of little places to eat in the area. The hotel staff made my stay incredible. So kind, friendly and... More