Fantastic location, good wifi (very important to me), great staff. The rooms were well appointed and clean, the food great. The one let down is that the lifts (elevators) are so slow and not always working. Being on a low floor that was not too much of an issue but pity the guys on floor 21! As a result of... More

Can't get a taxi out front. Restaurant is truly horrific, bad food and service of the Fawlty Towers variety. Rooms are clean, functional and the front desk does it's very best to be helpful. The hotel is a fast turn over business sort with no real character. Weirdly, only hotel I have ever stayed at that awards only have the... More

I've stayed at a few hotels and I have to say I was very pleased with Four Points by Sheraton at SoHo. The staff were courteous and professional.The room was bigger than any other hotels I've stayed at. Check-in and out was breeze. I also felt safe.

This is a really good FourPoints. They are a dependable brand that delivers. This one is no exception. Great service with a smile, good rates, decent sized rooms, the Gym is equipped but small and the restaurant is great.

About two hours after checking out of the Four Points Soho, I discovered the centre diamond of my engagement ring was gone, claws and all. I was devastated and immediately began retracing my steps. I called the hotel to see if anyone had found it. Not only did a real human being answer the phone right away (a miracle!) but... More

Not in the heart of SoHo, but located a few blocks away from great restaurants, shopping and the train, so nicely convenient. The staff is friendly and helpful, and the property is kept quite clean. The rooms and gym are definitely on the small side, but it's New York, so that is to be expected. Clean linens, modern bathroom, free... More

Basically all went well. The rooms are small but well designed. I have a few minor complaints. The bathroom door is mostly plastic that doesn't block the light so if someone goes to bathroom in middle of night and turns on the light, the light shining through will probably wake the other person. The A/C fan could have been quieter.... More

I can't say much more than the previous reviewers. Keep in mind that four points is the lower end of the Starwood chain. That being said, the service was excellent. The location is good-close to soho shopping, Little Italy and Chinatown. The 1 train giving easy access to the upper west side and midtown is just a block away. The... More

I arrived in NYC on a Thursday morning for a business trip at about 11:00 am. I was pleased to find out that my room was already available and I was able to move my luggage in immediately. The staff was friendly and extremely willing to help with any request. The bar on the bottom level had very good local... More