We usually stay in Times Square and decided to try something different this time and we loved the Omni. Great location--close to Fifth Avenue shopping and Rockefeller Center, short easy walk. Room was very clean, a little on the small side but that's common for most hotels in NYC. We never ate breakfast at the hotel...too many little places down...
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We are glad that your decision to try something different was rewarded with a great stay! Thank you for all of your positive feedback and we hope you will be our guest again soon.
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Within walking distance to great shopping, Rockefeller Center and the theater district, this well-run hotel is perfectly situated. Unlike the 1000-guest impersonal behemoths, this hotel has the feel of a bed and breakfast. Unfortunately, breakfast is a weak point. The restaurant shares a footprint with the evening bar, and music from the previous evening permeates, albeit at a lesser volume,...
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Thank you for sharing your feedback from your recent stay at The Omni Berkshire Place. Although we are glad that you enjoyed your time with us we are disappointed to hear that your breakfast experience fell short of your expectations. We will share your feedback with the General Manager and hope for the opportunity to welcome you back again soon.
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Stayed here for five nights on business. Room was nice, not huge but certain sufficient and spotless. Great maid service (they always seemed to find the right time to get in and clean). Loyalty manager helped with a question prior to check in and when there was an issue with my bill after checkout, took care of that immediately as...
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We appreciate all of your kind words and especially your compliments of our Loyalty Ambassador. It will be our pleasure to share your feedback with her and we hope you will stay with us again soon.
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I LOVED this hotel.
We arrived 3 hours early... But they let us go into our room anyway,
The room was BIG.. Our view was perfect.
The staff here was fantastic.. Evan, our loyalty ambassador, contacted me a few days prior to our arrival and answered all my questions, thoroughly. Whenever I called the front desk, they greeted me by...
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We are thrilled to hear that you have had consistently great stays with Omni Hotels and that your time at The Omni Berkshire Place was no exception. Thank you for taking the time to share your positive feedback and we hope to have you as our guest again soon!
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We arrived at the Omni three hours prior to our scheduled check-in yet we were not only accommodated early, but actually upgraded to a suite. SCORE! After, a long day out, we returned to find chocolate milk and cookies which were a welcome treat for our four year old. The bed was heavenly and fluffy and the suite size was...
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We are honored that you consider us to be among New York's best hotels. It was our pleasure to provide you with a great stay and we hope to welcome you back soon.
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So... Well I'l be honest as always... I reviewed the Omni in Philly and that hotel was the best hotel I've ever stayed at...In My LIFE>>> This Omni Berkshire place left me disappointed. This hotel is just average... Just an average hotel because the staff seemed that they deserve tips for anything they do for you. If you don't tip...
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I love Omni hotels-- become a "select guest," it's worth it.
This is a great one. Very nice staff, lovely room, very large for the city.
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We are delighted that you enjoyed your time at The Omni Berkshire Place and the benefits of our Select Guest Program. We hope for the opportunity to welcome you back again soon.
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We recently stayed at the Omni Championsgate Orlando and had such a wonderful time, that we booked a stay in New York. We just returned from the New York stay and were so impressed that we now booked a stay for the Boston property.
Let me preface that we travel into NYC at least 4-5 times a year and have...
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Thank you for your generous recommendation and complimentary review of The Omni Berkshire Place. It was a pleasure for us to read about your family's experience and we are sure you will have a wonderful stay at the Omni Parker House in Boston!
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Omni is right in the heart of the Fifth Avenue - across from Cartier, near Versace, Lacoste, H&M..... Bed was very comfy. Having previously stayed at several Omni hotels, we got a great deal on the NY location and we were not disappointed. I would have rated excellent but for the few staff members that didn't seem to have service...
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It was a pleasure for us to read that you enjoyed the location and accommodations at The Omni Berkshire Place. We do apologize if any of your interactions were not as warm as you would have liked or we would expect of our associates. We hope this won't prevent you from being our guest again in the future.
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I got an e mail offering special rates for this hotel. The staff was as nice as they get. The rooms were niceLy decorated. The only downside is fireside restaurant but you can go across the street to isadoras for snacks or breakfast.
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We are glad to read that our email blast created an opportunity for you to stay with us. It was a pleasure to read that you had a great stay and we hope you will return soon.
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