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| Title | Source |
|---|---|
| “Omni Berkshire Place” | Fodors.com |
| “Omni Berkshire Place” | Citysearch.com |
| “Omni Berkshire Place” | Wcities.com |
| “There are deals to be had in New York City” | SignOnSanDiego.Com/New York Times |
| Title | Source |
|---|---|
| “Omni Berkshire Place” | Expedia.com |
| “Place to Stay: The Berkshire Place” | wineaccess.com |
| “Omni Berkshire Place” | Fodors.com |
| “Omni Berkshire Place” | Citysearch.com |
Been to Omni Berkshire Place? Share your experiences!
This hotel is in the centre of town but in terms of its market position is nowhere. Tired rooms, even more tired staff who seem not to realize that the "New York Snarl" should be left at the door if you are in a service industry. Staying here varies from being okay to being quite unpleasant, with too many people... more
It is disappointing to hear that your experience at The Omni Berkshire Place was less than satisfactory. We agree that regardless of how many people are coming through our doors each one deserves a warm friendly reception. Please accept our apologies that this was not your experience. We do hope you would reconsider staying with us so that we may...
Nothing but problems starting with reservations and ending with front desk. Extremely unhelpful and uncaring. There are so many great hotels in NYC, so you should have no problems skipping this one. more
We regret to hear that your stay at the Omni Berkshire Place fell short of your expectations. We value the opportunity to learn more about ways we can enhance our service and would welcome any additional feedback you might have. Thank you for your review and we hope you would consider trying us again in the future.
We traveled to NY for our honeymoon. We loved staying at the OMNI Berkshire Place. We loved the rooms, service, food and location. I would definately recommend this hotel. more
Thank you for choosing to spend your honeymoon at the Omni Berkshire Place. We appreciate your kind review and would like to offer you best wishes for a long and happy marriage!
My friend and I arrived Sept 17th 2009. The hotel was beautiful, clean and very welcoming. I can't say enough about the service....we called for extra sheets on the bed and two maids arrived at our room within 5 minutes and completely re-made the bed and believe it or not, refused a tip from us. The hotel is about 15... more
What a pleasure for us to read your glowing review of the Omni Berkshire Place. Thank you so much for taking the time to share your experience and we hope to welcome you back soon.
I stayed at the Omni for a long weekend girl’s getaway trip with my mom and I couldn't be happier with my experience. I was bummed out that I was unable to stay at either of my favorite hotel chains (The Fairmont or The Ritz Carlton) because it was a last minute trip and the rates at these properties were... more
Many thanks for all of your kind compliments of The Omni Berkshire Place. We are delighted that the only issues mentioned in your review, the furnishing and tv, are going to be addressed in our fast approaching renovation. We can't thank you enough for giving us the opportunity to compete with your other preferred New York hotels and we are...
We took the Airtrain and then the subway from JFK to the hotel ($7.25) - the nearest station was on 53rd Street. The hotel is conveniently located on 52nd Street between 5th Avenue and Madison. We arrived late at night and were attended to politely and efficiently (although not the warmest of welcomes!). We had a spacious room on the... more
We appreciate that you took the time to review your recent stay at The Omni Berkshire Place and are happy to hear that you enjoyed your time with us. Some of the physical items you addressed such as soundproofing in the rooms will be addressed in our upcoming renovation. Otherwise, we appreciate your compliments of our property and hope to...
If you want trouble free reservations with Omni Berkshire you're better off calling the hotel directly. I've made a reservation through Expedia and after reading the reviews here I got prudent and said its best to call just in case make sure all is OK. When i called the hotel to confirm it, they barely were able to find it.... more
Thank you for sharing your reservation experience at The Omni Berkshire Place. We apologize that you ran into issues while making reservations with a 3rd party provider. We do try our best to make this a seamless experience and feedback such as yours can help us to identify ways that we can improve our service when working with outside companies....
My husband and I spent one night at the Omni for a getaway weekend in September. Our very first impression was the young woman at the front desk. Maybe her specialty would be behind the scenes. We waited while she was rudely helping a gentleman in front of us. When it was our turn, she didn't make eye contact, never... more
You are correct in your assumption that we would want a guest's first impression of the hotel to be a professional, friendly, smiling face. It is disappointing for us to learn that this was not your experience upon arrival at our hotel but we are happy to hear that the rest of your stay went well. Your feedback has allowed...
My husband booked a four night stay Aug/Sept for a surprise trip to NY. Neither of us had been to New York before and this centrally located hotel made for a great base to explore the main sights. Having booked rather last minute, he chose the Omni Berkshire based on the reviews on Trip Advisor. Maybe given more time, my... more
We are glad that you chose the Omni Berkshire Place for your first trip to New York. It is a great home base for sight seeing with its midtown location and easy access to public transportation. Thank you for your recommendation and we hope that you will stay with us again in the future.
We stayed at this hotel for four nights from Sept 3 to Sept 7. Everything at the hotel was just ok. For an OMNI I expected a quieter room. There was too much street noise. We had chosen an premium room and not the least expensive one. The hotel was worn. Everything worked. The people were nice and everyone was... more
What a disappointment for us learn that our current room product did not meet your expectations. We do have a renovation planned for the first quarter of 2010 and it does include a full makeover of our rooms as well as additional soundproofing. Please accept our apologies that your stay was less than perfect and we hope that you will...
Been to Omni Berkshire Place? Share your experiences!
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