A very nice, pleasant hotel with an extremely friendly staff. Service was wonderful. Room was not available when we first arrived, but before we finished our free drinks, the room was ready, and a person from the front desk brought the room keys into the restaurant. Not convenient to subway, but doormen were more than willing to hail cabs. Room... More

Wonderful!!! I stayed for two nights and all the staff from the bellman, through to concerige and housekeeping where amazing, so very friendly and welcoming. Really makes the stay more enjoyable. Fantastic location for shopping, siteseeing and central park. My room was lovely!!! Showers had good water pressure and overall it was peaceful and quiet. I would tell all my... More

Great location, staff were exceptional. Required two beds as was traveling with 30 year old nephew and although was on low floor with limited view, they met request and even offered to move us to a higher floor the 2nd night of our stay when another room with two beds would be available. Fireside staff awesome and fun. Enjoyed hotel... More

Very nice hotel--centrally located, friendly staff, decent rooms. Try to stay on a higher level floor as there is a lot of noise from the street. The in-room dining service is nice for breakfast. They should wash the carpets or air out the rooms as they did not smell fresh and clean.

I work out of New York twice a year and this was my 2nd stay at Omni. Compared to other hotels in midtown, omni probably has the quietest rooms I have come across in this area so far. I also like the courteous staffs, especially the very friendly Kenric who checked me in/out for this stay. Omni has an health... More

The Omni Berkshire is a good base for site seeing, walking distance from MOMA, Rockefeller Centre, Central Park, Times Square, Empire State Building, Grand Central Station. The Omni reward program is worth signing up for before you arrive - offering free wifi, morning newspaper and tea/coffee/juice delivered to your room in the morning - which is nice, but wouldn't in... More

Each time I stay, I am greeted in a friendly and professional manner by all: housekeeping, bell staff, front desk, wait staff, concierges, everyone--without exception. I have stayed at the Omni Berkshire twice a year for the past 3-4 years and the quality of the property and the people is ALWAYS excellent. This time I observed a front desk manager... More

I found the Omni Berkshire a pleasure to stay at while in NYC. The staff were top notch, very pleasant, and professional. The hotel was very well maintained, the room was super clean, and the amenities were great.

Friendly, clean and good location. Enjoyable lunch with good selection and service. Valet parking went smoothly even though traffic was heavy. I came in early due to predicted highway flooding and my room was available.