My girlfriend and I booked the thompson hoping to have a romantic weekend in NYC but when we arrived at 5pm and were told that the room was not ready, i thought this is off to a bad start. The manager apologized for the inconvenience and offered us a drink at the bar while we waited. It took about 20... more

My wife and I go to NYC at least twice a year for a little R&R. Despite some negative reviews, I booked the Thompson LES in the hopes that my experience would be without issues. I called the hotel directly (a month prior to my visit) to make my reservation. I requested an early check-in and a high floor knowing... more

We had a fabulous stay at the hotel in a King Suite room on the 11th floor at the bargain rate of $165 per night. Plenty of room and surprisingly the room was lighter than I was expecting after reading previous reviews. Having stayed in midtown our previous two visits I couldn't believe how quiet it was at nightime in... more

I came here at 1 am after checking out of a bad hotel nearby...the staff was great, the lobby was beautiful, they gave me the kind of room I requested with a window that opened for fresh air, the room was stylish and roomy and clean...very nice. There was a mini-bar, a safe, amenities (no shower caps, though) -- all... more

Me & my girlfriend stayed here for a friends wedding and what an experience. We took a Red Eye from LA to NY and had arrived at the hotel at 8am. Our room wasn't ready so we went sightseeing and were ensured our room would be ready by the afternoon. We arrived back at 6pm & our room wasn't ready... more

I really liked this hotel but you have to like that kind of style. My boss for instance didn't like it that much becaus ehe likes the traditional design and couldn't make the half of the things to work :-). I found it fabulous! The design is very modern and chic. The hotel definitely has a character, which I very... more

This was the worst hotel experience I have ever had in New York. I travel about 50 nights a year and have stayed in many New York hotels have never had a worse experience. We arrived at the hotel about 30 minutes before check-in and our room was not ready, but could upgrade for more money if we wanted a... more

Stayed in Thompson les last night, and had a great night! I stayed with a friend and we had booked a room with two queen beds. They first had no record of this, and gave us a room with a King (which was nice, with amazing views and a huge bath), but then they did find a room with 2... more

We stayed in the LES Thompson for 6 nights. Very pleased with the room, I had requested a nice view but it was of side street. After arriving we unpacked and went out to see Times Sq. Came back exhausted and got ready for bed only to find that my half of the bed was WET. Yes, a previous guest... more