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Courtyard by Marriott San Diego Downtown

3.0 of 5
530 Broadway Street, San Diego, CA 92101
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Ranked #24 of 246 hotels in San Diego
4.5 of 5 stars 235 Reviews
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235 reviews from our community

What travellers say about this hotel
  • Gaslamp quarter(10)
  • Friendly and helpful(10)
  • Teller windows(5)
  • Convention center(5)
  • Valet parking(5)
  • Great location(5)
  • Old bank building(5)
  • Front desk staff(3)
  • Horton Plaza(3)
  • Would definitely stay(3)
Traveller rating
    115
    84
    20
    12
    4
Only show reviews for Family (42) | Couples (72) | Business (67)
Date Rating
rellis
charleston, sc
Reviewer
3 reviews
5 of 5 stars Reviewed 11 February 2012 NEW

This beautifully restored classic old world bank is now a wonderfully comfortable hotel staffed by the most amazing workers you could ever wish for. The staff was smiling and friendly from the moment I checked in, they upgraded me to a high floor with an ocean view without asking, gave me a free snack and provided all the assistance and... More

Was this review helpful? Yes
Brandon Avants, Guest Relations Manager at Courtyard by Marriott San Diego Downtown, responded to this review
12 February 2012

Wow what a wonderful review to read! Thank you for noticing the little things our staff does in each department. We make an effort to give you the efficient yet personal service you deserve when staying with Marriott. It sounds like you were able to explore downtown, so let us know when you return and we can point out a... More

Tyal
Fort Collins, Colorado
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 8 February 2012

From the "way beyond" expected helpful, friendly, friendly front desk staff of Meg and Rachel to the awesome historical tour of the historical bank building by Nicolas, this hotel more than exceeded our expectations. Courteous staff went out of their way to help us. The historical building with hand-painted ceiling, marble, and rich history set it apart from regular hotels.... More

Was this review helpful? Yes
Brandon Avants, Guest Relations Manager at Courtyard by Marriott San Diego Downtown, responded to this review
10 February 2012

We appreciate you for taking time to compliment our staff and our hotel. It is guests like you that make us truly enjoy our jobs and look forward to coming to work each day. Let us know next time you are in town and we can reccommend some other great spots to visit in San Diego! More

Barbaradventure
Salinas, California
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed 2 February 2012

The Courtyard by Marriott used to be a bank. The teller windows now are the front desk. The vault can hold small meetings of 12 people. The bank architect has not lost it's charm on the Courtyard. The hotel is centrally located. The hotel room was spacious and comfortable. The location is 2 blocks from the trolley. This trolley can... More

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Brandon Avants, Guest Relations Manager at Courtyard by Marriott San Diego Downtown, responded to this review
7 February 2012

Thank you for your wonderful review of our hotel. We are lucky to be nearby so many great attractions as well as the public transportation options. I'm glad you were able to check out our meeting rooms and see the transformation from bank to hotel. Make sure to ask us for a complimentary tour next time! More

Don322
Los Angeles
Senior Reviewer
9 reviews
10 helpful votes
3 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

I got a good rate($139) for a midweek king room in January, but the sticker shock of the $33 valet parking fee, with no self park option, was a bad start to our experience. The hotel is in a newly gentrirfied part of town(6th and Broadway), a few blocks north of the gaslamp area, but there are still plenty of... More

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Brandon Avants, Guest Relations Manager at Courtyard by Marriott San Diego Downtown, responded to this review
2 February 2012

Since we are located in the heart of the Gaslamp District, our parking option of $33 is even with the competitive rates. There is also a plethora of parking options available within one block of our property that any patron downtown can take advantage of. I'm sorry to hear that you did not enjoy your stay with us more. Please... More

tikidream
bethesda, md
Senior Contributor
45 reviews
27 helpful votes
4 of 5 stars Reviewed 24 January 2012

Earlier in the week, I was staying at another hotel for work for about three times what I paid a night at this gem of a hotel. Staff were nice and helpful, location great and room was a good size. We did not order room service or eat at the hotel, but the free morning coffee was good and appreciated!... More

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Brandon Avants, Guest Relations Manager at Courtyard by Marriott San Diego Downtown, responded to this review
2 February 2012

Thank you for your response and complimenting our staff and rooms, we very much appreciate it! Downtown San Diego is full of things to do and it sounds like you really took advantage of what we have to offer. We can't wait to see you next time and chat with you over morning coffee. More

Dmitri N
Georgetown, Demerara-Mahaica, Guyana
1 review
4 of 5 stars Reviewed 22 January 2012

the marriot overcharged my card and were excellent in making up for it in their effort to show their good service. the rooms are spaccious and the staff responsive. Excellent hotel for your trips to San Diego. More

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Brandon Avants, Guest Relations Manager at Courtyard by Marriott San Diego Downtown, responded to this review
2 February 2012

While we always try to go above and beyond for our guests, we aren't perfect, and occasionally we make a mistake. I'm glad we were able to express our apologies and rectify the situation in a timely manner. We look forward to your next trip to San Diego! More

themishmans
themishmans
Senior Reviewer
10 reviews
10 helpful votes
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

The location is great and the staff accommodating. It was very clean. The lobby is beyond amazing and is by far the nicest lobby of any Courtyard I have ever stayed. I found the walls in the room a bit thin. We heard some interesting things from the rooms next door. The first night was some very spirited bedroom activity... More

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Brandon Avants, Guest Relations Manager at Courtyard by Marriott San Diego Downtown, responded to this review
21 January 2012

Thank you for your compliments on our lobby. I do apologize about the unplanned noise around you. Next time you come ask for a quieter location and our front desk agents would be happy accomodate your request. More

Amanda_McM
Norwich, United Kingdom
Contributor
16 reviews
5 helpful votes
5 of 5 stars Reviewed 19 January 2012

Hotel building and presentation is absolutely gorgeous; the building used to be a bank and still has some of the features intact. The accommodation is very comfortable, staff are professional, friendly and helpful. Location is in down town, close to many restaurants and a few minutes walk from the trolley (public transport). The early morning complimentary coffee, available in the... More

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Brandon Avants, Guest Relations Manager at Courtyard by Marriott San Diego Downtown, responded to this review
21 January 2012

You are correct we do need an upgrade in the internet department! That is why we are in the process of bringing guests complimentary wifi in the rooms. I'm sorry we weren't able to provide this to you during your stay, but in the interim we have a wireless routers available to lend out, we would be happy to provide... More

TravelBugNatalie
San Diego, California
1 review
5 of 5 stars Reviewed 18 January 2012

As a Marriott associate myself, I am subconsciously observant of the environment and service provided while lodging at any brand of hotel, motel, resort, b&b, etc. I had such a wonderful experience at this Marriott location that I feel obligated to share my experience. My stay was actually back in the summer of 2011. I live here in San Diego... More

Was this review helpful? Yes
Brandon Avants, Guest Relations Manager at Courtyard by Marriott San Diego Downtown, responded to this review
21 January 2012

WOW! Thank you Natalie for your outstanding review, we very much appreciate it! Our service to our guests is our number one priority. We hope to continue to impress each guest as much as it seems we did with you. Sounds like your father enjoyed our historic building, make sure you ask for a complimentary tour from one of our... More

Michelle O
1 review
5 of 5 stars Reviewed 17 January 2012

My partner and I stayed at the Courtyard by Marriott San Diego Downtown for 3 nights in January. I found that not only was the location perfect in respect to several attractions, great restaurants, shopping, etc., but also that everyone of the staff at the hotel were amazing. From the moment that we checked in, we found that all of... More

Was this review helpful? Yes
Brandon Avants, Guest Relations Manager at Courtyard by Marriott San Diego Downtown, responded to this review
21 January 2012

Thank you for your review Michelle! I'm glad our staff was able to point out some close places to visit. We look forward to seeing you and your partner next time you're in the area and we'll show you some more of our favorite restaurants and attractions. More

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Courtyard by Marriott San Diego Downtown Also Known As

  • Courtyard San Diego Downtown
  • Courtyard San Diego
  • San Diego Marriott
  • San Diego Courtyard
Address: 530 Broadway Street, San Diego, CA 92101

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Show the lowest price for this hotel* (from our partners)
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