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Four Points by Sheraton San Diego

3.0 of 5
8110 Aero Drive, San Diego, CA 92123
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Four Points by Sheraton San Diego
Ranked #191 of 271 hotels in San Diego
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197 reviews from our community

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Date Rating
Vancouver Island, Canada
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 19 May 2013 NEW

We arrived at the San Diego airport at 9pm. It was for 1 night stay before our cruise. We went to the where the shuttle buses pick you up. We waited for 1/2 hour before we realize that maybe the bus does not come without us calling. We asked some air attendants that were on our Alaska Airlines flight to... More

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Park City & Phuket
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 18 May 2013 NEW

front desk was clueless... NO upgrades for SPG Platinum, hallway was like a sauna, closet so small you can not hang up a business suit! They seem to specialize is Mexican Quinceañera celebrations and MMA Fighting crowds....

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1 of 5 stars Reviewed 6 May 2013 via mobile

I am a platinum member of SPG with a lifetime Gold. This means I have hundreds of stays with this hotel brand. The shuttle was junked there were mystery holes in the seats. The hotel decor is like something out of a teen spring break movie tired broke down. There were trash bags and food trays in the hall. The... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review
10 May 2013

Thank you for taking the time to write a review about your recent stay with us. We apologize for the experience you had, and what you described is unacceptable on our part. We are refreshing our guest rooms this year. If you choose to give us another try, please reach out to the GM directly – Miguel mpulido@fourpointssandiego.us. More

Ontario, Canada
Top Contributor
62 reviews 62 reviews
38 hotel reviews
Reviews in 39 cities Reviews in 39 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 May 2013

We stayed for one night before a cruise on points and were pleasantly surprised by the hotel. Airport pick up during rush hour was fast and friendly, and check in was a breeze, and the clerk was very friendly and helpful. The room was nice and clean and the bed comfortable and the bathroom roomy, and plenty of hot water.... More

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See 3 more reviews by Elisabetd for San Diego
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review
10 May 2013

Thanks for the feedback - we appreciate your review. We're glad you had a smooth experience from check-in to check out and we hope to see you again soon! Feel free to stop by the front desk for local area attractions and things to do. More

NorCal
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 May 2013

I was here for two nights (Friday/Saturday) for business. While the driver was very nice, it took 45 minutes to be picked up from the airport followed by a 15 minute drive to the hotel. (You call from the airport when you arrive.) Though the lobby was very busy with a large, noisy event, the check in process was smooth... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review
10 May 2013

Thank you for taking the time to give us your feedback. We regret to hear you will not be returning to our hotel. We agree that the soft goods in the guest rooms need a refresh, and we are in the midst of doing so. All soft goods should be replaced by the end of the year. We will be... More

Northern CA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 30 April 2013

We stayed here with my brother's points, so we didn't complain, but if I had paid...I'd have left! First off, when we checked in they had our reservation all mixed up, apparently they find using points to book a room confusing. Because we needed to come in the evening before our original reservation rather than just amend my reservation, they... More

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Los Angeles, CA
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 28 April 2013 via mobile

My Dad and I Had A Padres Baseball Game Planned and Needed To Check-In Before 3pm. As A Frequent Guest To This Particular Hotel, We Usually Arrive Before 2pm and Get An Early Check-In with No Problem. This Particular Saturday April 27, 2013 Though, We Were Not Able To Check-In and The Manager Said We Had To Wait Til 3pm.... More

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See 5 more reviews by goriajk for San Diego
San Jose CA
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 27 April 2013

I stayed here for 2 days in late April during a business trip to San Diego. Fairly easy uneventful stay. Room was in good shape, clean and modern, as it looked like it had been renovated recently. The hallways and general hotel seemed a bit dated but generally clean. The one annoying issue I had is that I requested, during... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review
3 May 2013

Thank you for your feedback about your recent stay. We are happy to hear that your room ultimately ended up working for you. We are always willing to accommodate guest requests based on availability. If you choose to stay with us again, please reach out to Miguel at mpulido@sandiego.us and he will take care of you. Thanks again for sharing! More

Tehachapi, California
Top Contributor
70 reviews 70 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 April 2013

This hotel is GREAT. Close to everything, yet away too. 9 minutes to downtown, 35 minutes to Coronado, 11 minutes to Naval Base. Rooms are plush, and have everything- robes, refrigerator, wifi, twin, or kingsize, pool, spa, exercise room, bar, restaurant. Staff is the best. Free parking. Citrus Restaurant is excellent. Close to other restaurants- Shogun Sushi, Stuart Anderson, Asian... More

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See 8 more reviews by Frank S for San Diego
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review
29 April 2013

Thank you for your kind comments. We're happy to hear you enjoy our hotel and amenities for business or leisure. Happy to have you and welcome you back! Until next time... More

North Hills
Top Contributor
119 reviews 119 reviews
14 hotel reviews
Reviews in 35 cities Reviews in 35 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 24 April 2013

The first thing I noticed was the extremely wide hallway. Perhaps this building was something other than a hotel in the past? The staff was very nice, the room was clean and modern. The bedding was crisp and soft but the mattress...... it was very uncomfortable as far as I'm concerned. On top of that, the person staying in the... More

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See 10 more reviews by Robert L for San Diego
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review
29 April 2013

We regret to hear you did not get a good night's sleep during your stay with us. Thank you for sharing your comments. We do our best to resolve noise issues when asked. If you choose to stay with us again, please don't hesitate to give us a call at the front desk if needed. More

 
 
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Additional Information about Four Points by Sheraton San Diego

Also Known As:
Four Points By Sheraton San Diego Hotel San Diego
Four Points By Sheraton San Diego Hotel
4 Points By Sheraton San Diego
San Diego Sheraton
San Diego Four Points
Four Points San Diego
Sheraton San Diego
Address: 8110 Aero Drive, San Diego, CA 92123
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #191 of 271 hotels in San Diego
Price range (per night): ₹ 6,402 - 10,541
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Four Points by Sheraton San Diego. We're here to make your stay fun, friendly, and comfy. Located near many corporate offices & major attractions. ... more   less 
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Four Points by Sheraton San Diego
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